Distinguished CRM Strategist

4 days ago

Thāne, Maharashtra, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000

Lead CRM Journey Creator

Elevate your career by taking on a pivotal role in creating and executing cutting-edge Customer Relationship Management (CRM) journeys.

As a key member of our team, you will be responsible for designing and implementing CRM strategies that drive customer engagement and conversion.

With a strong focus on data-driven decision making, you will analyze customer behavior and preferences to identify opportunities for growth and improvement.

You will work closely with cross-functional teams to develop and execute campaign plans, ensuring seamless execution and timely delivery.

By innovating new campaign types and streamlining processes, you will contribute to the success of our organization.

Key responsibilities include:

  • Designing and executing CRM journeys to boost customer conversion and promotional communications
  • Managing cross-functional stakeholder relationships to deliver campaign objectives
  • Innovating new campaign types and identifying opportunities for increasing deliverability
  • Partnering with technical and creative colleagues to drive campaign success
  • Anchoring project briefs and serving as Single Point of Contact for campaign execution and Root Cause Analyses

Requirements:

To succeed in this role, you will need:

  • Proven experience in CRM journey creation and execution
  • Strong analytical skills, with the ability to interpret complex data and drive business decisions
  • Excellent communication and stakeholder management skills
  • Ability to innovate and think creatively
  • Experience working with cross-functional teams

What we offer:

We are committed to providing a supportive and dynamic work environment that fosters growth and development. As a valued member of our team, you can expect:

  • Opportunities for professional growth and development
  • A collaborative and innovative work environment
  • A competitive compensation package
  • A comprehensive benefits program

About Us:

Our organization is dedicated to delivering high-quality education and training solutions that meet the needs of individuals and organizations around the world. We are passionate about making education accessible and affordable, and we are committed to helping our customers achieve their goals.

Join Our Team:

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