Customer Engagement Strategist

15 hours ago

Thāne, Maharashtra, India beBeeCRM Full time ₹ 25,00,000 - ₹ 30,00,000
Job Description

The role of the CRM Manager is a high-level position responsible for developing and executing CRM strategies that align with business objectives. The CRM Manager will focus on customer engagement, retention, and growth by leveraging data-driven insights and strategic planning.

The CRM Manager will oversee the configuration, customization, and integration of the CRM system to ensure optimal performance and data integrity. This includes managing project timelines, resources, and budgets to deliver effective solutions.

The CRM Manager will also be responsible for training and supporting CRM users, ensuring they effectively adopt and utilize the system. Additionally, the CRM Manager will stay informed about CRM technology trends and best practices to recommend innovative solutions and improvements.

Key Responsibilities:

  • Develop and execute CRM strategies aligned with business objectives
  • Manage the CRM system, including configuration, customization, and integration
  • Train and support CRM users
  • Stay informed about CRM technology trends and best practices
Required Skills and Qualifications

The ideal candidate for this role will have a strong background in CRM strategy, team leadership, and system management. Key qualifications include:

  • Proficiency in CRM platforms, data management, and reporting
  • Strong leadership, communication, and interpersonal skills
  • Ability to analyze data, identify trends, and solve complex problems
  • Strategic thinking and project management skills
Benefits

This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Others

Interested candidates should submit their resume to apply for this exciting opportunity.

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