Strategic Customer Growth Manager

2 weeks ago

Bengaluru, Karnataka, India beBeeOperator Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Join a dynamic organization where AI meets innovation.

We are revolutionizing finance by empowering people to move at the speed of thought. Our mission is to streamline complex processes, so humans can focus on strategy and growth. We partner with Fortune 500s and leading global companies to transform financial operations.

About our leadership: Amit Jain, our founder, is an IIT Delhi and Stanford graduate with over 20 years of industry experience. He has held significant roles such as Managing Director at Sequoia Capital and Head of Asia Pacific at Uber. His vision and leadership are driving Zamp towards a revolutionary future in finance.

We're seeking a high-agency operator who thrives in fast-paced environments. As a key team member, you will be responsible for owning the end-to-end customer lifecycle, from onboarding to expansion.

Key Responsibilities:

  • Lead customer onboarding: manage contracts, compliance, approvals, and access provisioning.
  • Drive project delivery: oversee go-lives, value realization, and customer enablement post-sale.
  • Collaborate cross-functionally: act as the key liaison between engineering, product, and legal teams.
  • Identify new opportunities: recognize workflows that can be automated or improved using AI solutions.

Must-Have Skills:

  • Deep customer obsession and strong bias toward delivering exceptional experiences.
  • Strong project management abilities; capable of owning and driving complex workflows end-to-end.
  • Excellent written and verbal communication; able to coordinate across internal and external stakeholders.
  • Analytical mindset with process-oriented thinking; capable of mapping and redesigning operational workflows.

Good-to-Have Skills:

  • 1-4 years of experience in Enterprise B2B SaaS implementation, customer success, or sales solutioning roles.
  • Familiarity with finance operations, procurement, compliance, or enterprise workflows.
  • Understanding of automation/AI concepts and their application in business environments.

As a valued member of our team, you will have the opportunity to work on cutting-edge projects and contribute to our mission to transform the financial technology landscape.

The ideal candidate will possess a unique blend of technical expertise, business acumen, and interpersonal skills. If you are a motivated professional looking for a challenging role, we encourage you to apply.

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