Retail Customer Experience Lead

2 days ago


Bengaluru, Karnataka, India BDIPLUS Labs Full time

Retail Customer Experience Lead Job Description

We are seeking a highly motivated and experienced Retail Customer Experience Lead to join our team at BDIPLUS Labs. As a key member of our sales team, you will be responsible for delivering innovative customer experiences through technology solutions, building strong relationships with our clients, and collaborating with our product and marketing teams to ensure alignment on value propositions and go-to-market strategies.

About the Role

This is an exciting opportunity for a sales professional who is passionate about delivering innovative customer experiences through technology solutions. If you have a proven track record of success in B2B sales, excellent communication skills, and a deep understanding of the retail industry, we want to hear from you.

Key Responsibilities

  • Identify and target high-potential retail businesses that can benefit from our SaaS platform
  • Develop and execute sales strategies to engage decision-makers in the retail sector
  • Collaborate with our product and marketing teams to ensure alignment on value propositions and go-to-market strategies
  • Build strong relationships with our clients to foster long-term partnerships and upsell opportunities
  • Provide feedback from customers to guide product development and feature enhancements

Requirements

  • 5+ years of experience in B2B sales, with a focus on technology solutions for the retail market
  • Proven track record of meeting or exceeding sales targets in a competitive environment
  • Exceptional presentation, negotiation, and communication skills
  • Ability to convey complex technology concepts in a clear and compelling way
  • Strong ability to build and nurture relationships with clients at various organizational levels

What We Offer

  • An estimated salary range of $140,000 - $200,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
  • The opportunity to work with a cutting-edge SaaS platform that is revolutionizing the retail industry
  • A dynamic and supportive work environment that encourages growth and development


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