Dedicated Service Expert

Job Overview:We are seeking a highly skilled and experienced IT service delivery expert to join our team. As an IT Service Delivery Expert, you will play a key role in providing exceptional IT support and service desk services.Your primary responsibility will be to log, track, and resolve IT incidents using Manage Engine and ADX tools. You will also be...

As a dedicated customer support specialist, you will be responsible for delivering exceptional service and ensuring seamless customer experiences.Key ResponsibilitiesProvide timely and effective customer support via phone, email, or chat.Resolve customer complaints and concerns in a professional and courteous manner.Maintain accurate records of customer...

Service Desk Expert Job DescriptionWe are seeking an exceptional Service Desk Expert to join our team!About the Role:The successful candidate will be responsible for managing and resolving incidents efficiently, ensuring minimal disruption to business operations. They will provide expert support for service desk operations, utilizing their knowledge of...

Immediate Opportunity for a Service Design ExpertWe are seeking a seasoned service designer to join our innovation team. This is an exciting chance to apply service design principles to shape innovative offerings at the intersection of finance and emerging technology.Develop a deep understanding of the competitive landscape and market fit for a new...

Job Title:Quality Assurance ExpertDescription:We are seeking a seasoned Quality Assurance Expert to join our Insurance/BFSI process. This role requires strong expertise in quality monitoring, reporting, and process improvement to ensure customer interactions meet the highest standards.Key Responsibilities:Monitor and assess the quality of customer...

Job DescriptionAs a skilled professional, you will be responsible for providing field service support for our products. This includes handling breakdown calls in a timely manner, ensuring high customer satisfaction, and effectively managing customer expectations.You will also be responsible for preparing monthly reports to present the overall performance of...

Job OpportunityWe are seeking a skilled Service Delivery Expert to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences.Main Responsibilities:Manage and take ownership of customer goals, milestones, initiatives and issues from beginning to resolution.Implement our software in customers...

Customer Support RoleWe are seeking a highly motivated and customer-focused individual to join our team. As a key member of our organization, you will be responsible for managing escalated customer queries, liaising with partners, and driving customer success.Key Responsibilities:Resolving escalated customer inquiries/complaintsLiaising with partners to...

Order Management SpecialistWe are seeking a highly skilled Order Management Specialist to manage and resolve customer inquiries related to orders.Key Responsibilities:Manage and resolve customer inquiries related to orders, including tracking, shipping, and delivery issuesProvide exceptional customer service via phone, email and chat, ensuring timely and...

Customer Service RepresentativeWe are seeking a dedicated and experienced Customer Service Representative to handle day-to-day tasks including addressing customer inquiries, ensuring customer satisfaction, and providing exceptional service.Key Responsibilities:Address customer inquiries in a timely and professional manner.Ensure customer satisfaction by...