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Freight Forwarding Sales Manager
2 months ago
DP World Australia is seeking a highly motivated and experienced Freight Forwarding Sales Manager to join our team.
Key Responsibilities:- Develop and implement effective sales strategies to achieve revenue targets and market share growth.
- Responsible for meeting and exceeding sales targets and budget allocations.
- Map the market and maintain up-to-date intelligence on customers in the region.
- Develop a prioritized target customer list and focus sales efforts to penetrate and grow target customers.
- Conduct market research and stay updated on industry trends.
- Prepare and present sales forecasts, budgets, and performance reports.
- Maintain a book of business as agreed.
- Work on integrated solutions for customers.
- Build and maintain strong relationships with existing customers to ensure high levels of satisfaction and repeat business.
- Ensure 100% CRM adoption and maintain pipeline as per budget.
- Add new customers as agreed.
- Focus on DSO and collections.
- Conduct monthly business reviews (MBRs) and quarterly business reviews (QBRs) for critical customers to assess performance and opportunities.
- Develop a strong understanding of the business of critical customers to aid customer retention.
- Ensure effective communication with pricing and operations teams on any opportunities, challenges, and alternative options for improved pricing strategies.
- Maintain a comprehensive understanding of freight forwarding services, including air and sea.
- Collaborate with internal teams (pricing, customer service, and finance) to ensure seamless service delivery.
- Conduct regular client meetings to promote services and address any concerns.
- Network with internal business units on information sharing and identifying fresh opportunities for the division.
- Prepare regular reports on sales performance, market conditions, and customer feedback for management review.
- Ensure compliance with company policies and industry regulations.
- Proven track record of success in freight forwarding sales.
- Ability to analyze market trends and develop effective sales strategies.
- Minimum 6 years of relevant industry experience.
- Bachelor or MBA degree.
- Strong sales skills, including prospecting, negotiations, and closing.
- Excellent interpersonal, commercial, and communication skills to build and manage profitable business relationships with customers, suppliers, and stakeholders.
- Self-motivated, target-oriented, and a team player.
- Dynamic writing, presentation, relationship-building, negotiation, and problem-solving skills.
- Good communication skills in English, Hindi, and the respective regional language, both oral and written.
- This role requires regular travel within the assigned region.
- The candidate should be proactive and capable of working in a fast-paced environment.
