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Order Management Specialist

1 month ago

Jaipur, Rajasthan, India Snaphunt Full time

The Offer

This role presents an exciting opportunity to lead the order management process, ensuring seamless coordination between customers, sales, and manufacturing teams.

The Job

  • Act as the primary point of contact for order-related queries and concerns.
  • Provide exceptional customer service and support, addressing issues promptly and efficiently.
  • Conduct thorough order reviews, process orders, and verify data to ensure accuracy and timeliness.
  • Liaise with internal stakeholders to resolve quality and warehouse-related issues, and facilitate return shipments, repairs, and replacements.
  • Develop and implement strategies to minimize backlogs, working closely with other teams to achieve this goal.

The Profile

  • You are a highly motivated and adaptable individual, thriving in fast-paced environments.
  • You possess excellent communication and interpersonal skills, able to manage multiple stakeholders effectively.

The Employer

Our client operates a cross-border e-commerce platform, facilitating international transactions and offering a diverse range of products from worldwide markets.