Business Process Manager

3 weeks ago


Jaipur, Rajasthan, India Genpact Full time

At Genpact, we are seeking a skilled Business Process Manager to lead our Order to Cash team. The successful candidate will be responsible for managing the entire Order to Cash process, including different invoice types, and ensuring timely and effective communication with internal departments.

Key Responsibilities:
  • Validate Purchase Order requests and investigate discrepancies in PO and invoices with disputes.
  • Manage Order to Cash related to collections and dispute management, implement and adhere to strategy.
  • Interact with end customers via calls and emails for collecting pass due amounts.
  • Meet collections numbers and targets on a monthly, quarterly, and yearly basis.
  • Closely work with the team to meet deliverables and motivate team members to develop process standards.
Requirements:
  • B.Com graduation (MBA - Finance preferred).
  • Relevant work experience in Order to Cash.
  • Very good written and verbal communication skills.
  • Proficient in MS Office applications, especially in MS Excel.
  • SAP knowledge and experience in generating reports from SAP would be an added advantage.


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