Process Manager

7 days ago

Jaipur, Rajasthan, India Equiniti Full time

Job Title: Process Manager - CoE

Job Summary:

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. We are seeking a Process Manager - CoE to join our team in Chennai. The successful candidate will be responsible for managing a group of analysts in mapping processes to standards, reviewing controls, and ensuring improved controls across the EQ Group.

Key Responsibilities:

  • Understand and create standardized process flows using BPMN standards.
  • Identify opportunities to optimize end-to-end processes across the organization as per BPMN standards.
  • Perform an assurance exercise in reviewing the maps created by the Leads, to ensure it is as per the requirement.
  • Collaborate with internal teams to ensure that control measures are effectively integrated into daily process flows.
  • Monitor and report on the effectiveness of controls, making recommendations for improvements as needed.
  • Prepare regular reports on process mapping, risk exposure, and control effectiveness for senior management.
  • Conduct trend analysis to anticipate potential challenges and propose preventive measures.
  • Work closely with risk leaders across each business to understand business processes and assess inherent risks.
  • Work with the risk team, in identifying the controls that cover the identified risks and ensure implementation.
  • Design and implement robust control frameworks to mitigate identified risks.
  • Establish feedback mechanisms to gather insights for refining processes and controls.
  • Drive a culture of continuous improvement initiatives, encouraging proactive identification of opportunities for enhancement.
  • Engagement with stakeholders across the Organization including senior and middle management for driving the initiatives.
  • Observe and provide regular updates on the status of ongoing initiatives.
  • Co-ordinate to ensure the implementation of reviewed and revised processes and controls by the respective stakeholders.

Requirements:

  • Bachelor's degree in Business administration, Finance, Information Technology, or a relevant field. Master's degree will be a plus.
  • 10 to 12 years of experience with minimum 6 to 8 years as a Business Process Analyst or in a similar role.
  • Strong understanding of business process management and notation (BPMN) methodologies is required.
  • Working knowledge in BPM tools will be a plus (e.g., IBM Blueworks, Aris, Igraffx).
  • Proficiency and certification in process modeling and analysis techniques is required (e.g., BPMN, Six Sigma, Lean).
  • In-depth knowledge about work/process standardization, risk identification and controls.
  • Experience with process automation, workflow management, or business process management systems is preferred.
  • Knowledge of agile methodologies and project management principles will be an added advantage.

Benefits:

As a permanent member of the team at Equiniti, you will be rewarded by our company benefits, including 3 days of additional leaves, business-related certification expense reimbursement, comprehensive medical assurance coverage, cab transport, and accidental and life cover.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

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