Process Associate
4 days ago
Company Overview
Knack Global, a 15-year-old business conglomerate, operates with diverse interests in healthcare and enterprise IT. Its solutions are fully compliant with HIPAA regulations, leveraging technology-enabled e-learning and knowledge management.
Job Description
We are seeking a full-time Process Associate to work on knowledge process outsourcing (KPO) tasks, analytical skills, and customer service at our Jaipur, India office.
Key Responsibilities
- Day-to-day tasks associated with knowledge process outsourcing
- Utilize analytical skills to drive process improvement
- Provide customer service to meet the needs of our clients
Working Conditions
This is a night shift role, with working hours from 17:30 to 02:30 Hrs. Our office provides cab and meal facilities.
Requirements
- Analytical skills
- Good communication skills
- Customer Service experience
- Bachelor's degree in any field
- Undergraduates with at least 3 months of experience in any domain are eligible
Preferred Qualifications
- Experience in the healthcare industry
- Proficiency in Microsoft Excel
- Understanding of HIPAA regulations
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