Order Management Executive Lead

3 weeks ago


Jaipur, Rajasthan, India Ubuy India Full time
Job Title: Order Management Executive

About the Role

As an Order Management Executive at Ubuy, you will play a critical role in facilitating cross-border e-commerce internationally. Your primary responsibility will be to act as the focal point amongst customers, sales, and manufacturing for orders received.

Key Responsibilities

  • Providing strong levels of customer service and after-sales support.
  • Conducting order reviews, processing orders, and verifying data, obtaining customer confirmations, and following up on deliveries.
  • Handling customer order-related queries and support, liaising with key internal stakeholders for quality/warehouse issues, processing return shipments as well as repair and replacement administration.
  • Ensuring regular review and prompt action on backlogs and devising plans to minimize these in coordination with other teams.

What We Offer

  • A leadership role within a company with a solid track record of performance.
  • Opportunities to work within a fast-paced environment.
  • A breadth of learning opportunities.


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