Senior Order to Cash Operations Manager
1 week ago
Genpact, a leading global professional services and solutions firm, is seeking a highly skilled Senior Order to Cash Operations Manager to join their team.
About GenpactWith over 125,000 employees across 30+ countries, Genpact delivers outcomes that shape the future. Their innovative approach combines deep business and industry knowledge with digital operations services and expertise in data, technology, and AI.
Job DescriptionThe Senior Order to Cash Operations Manager will play a critical role in managing the entire order to cash process, including manual, consolidated, and automated invoices. This individual will be responsible for working on strict deadlines in a high-pressure business environment while maintaining excellent teamwork and leadership skills.
Key Responsibilities:- Validate Purchase Order requests from clients
- Investigate discrepancies in POs and invoices
- Manage collections and dispute resolution
- Interact with end customers via calls and emails
- Meet collections targets and develop process standards
- Participate in governance meetings and collaborate with teams
- Identify process improvement opportunities and drive implementation
To succeed in this role, candidates must possess:
- B.Com graduation or MBA in Finance
- Relevant work experience in Order to Cash
- Excellent written and verbal communication skills
- Proficiency in MS Office applications, especially MS Excel
- SAP knowledge and experience generating reports from SAP (a plus)
We offer an estimated salary of $120,000 - $150,000 per year, commensurate with experience, plus additional benefits and perks.
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