
Customer Engagement Specialist
2 days ago
We are seeking a dedicated professional to join our team in handling day-to-day customer interactions and ensuring exceptional customer service.
Job OverviewThe ideal candidate will work closely with the sales department to support customer engagement efforts. Key responsibilities include:
- Addressing customer inquiries via phone, email, or chat
- Providing solutions to customer complaints and resolving issues promptly
- Collaborating with cross-functional teams to drive business growth and improve customer satisfaction
A successful candidate will possess excellent communication skills, strong problem-solving abilities, and attention to detail. Prior experience in customer-facing roles is highly desirable.
RequirementsTo succeed in this role, you must have:
- Excellent verbal and written communication skills
- Sales skills to assist with customer acquisition and retention
- Strong problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
A Bachelor's degree in Business, Communications, or a related field is required. We offer competitive compensation and benefits packages to attract top talent.
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