Customer Engagement Specialist

2 days ago


Davangere, Karnataka, India beBeeCustomerCare Full time ₹ 1,80,000 - ₹ 2,50,000

We are seeking a dedicated professional to join our team in handling day-to-day customer interactions and ensuring exceptional customer service.

Job Overview

The ideal candidate will work closely with the sales department to support customer engagement efforts. Key responsibilities include:

  • Addressing customer inquiries via phone, email, or chat
  • Providing solutions to customer complaints and resolving issues promptly
  • Collaborating with cross-functional teams to drive business growth and improve customer satisfaction

A successful candidate will possess excellent communication skills, strong problem-solving abilities, and attention to detail. Prior experience in customer-facing roles is highly desirable.

Requirements

To succeed in this role, you must have:

  • Excellent verbal and written communication skills
  • Sales skills to assist with customer acquisition and retention
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team

A Bachelor's degree in Business, Communications, or a related field is required. We offer competitive compensation and benefits packages to attract top talent.



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