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Guest Service Liaison

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Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 35,00,000

Job Overview

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Main Responsibilities:
• Answer inbound calls and notify serving staff of guest reservations.
• Establish a comprehensive database of guests.
• Engage in cold calling to reach out to guests proactively.
• Ensure seamless communication between serving staff and guests to guarantee exceptional service.

About This Role:
This is an exciting opportunity for a skilled hospitality professional to join our team as a Guest Relation Executive. As a key member, you will be responsible for providing a world-class experience for our guests by working closely with the front office team to deliver outstanding customer service.

Key Qualifications:
We are seeking a highly motivated individual who possesses excellent communication skills, can work effectively under pressure, and has a positive attitude. Additionally, basic computer software knowledge and ability to learn quickly are essential requirements.

Benefits Package:
We offer a competitive salary package and opportunities for career growth and development. If you are passionate about delivering exceptional customer experiences, we would love to hear from you.