Guest Service Associate- Front Office

We are looking for a highly skilled and experienced Guest Service Associate to join our Front Office team in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide exceptional customer service.Roles and ResponsibilityManage front office operations, including handling guest...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryResponsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard...

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....

Job Number 24153036 Job Category Rooms Guest Services Operations Location JW Marriott Mumbai Juhu Juhu Tara Road Mumbai Maharashtra India Schedule Full-Time Located Remotely N Relocation N Position Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India, 400099VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India, 400049ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all...

Customer service:Greet and welcome guests warmly and promptly.Interact with customers in a friendly, helpful, and professional manner.Answer guest questions about menu items, promotions, and store services.Address and resolve customer complaints and concerns efficiently and tactfully.Order and payment processing:Take customer orders accurately, whether at...

Company DescriptionEstablished by the founder of the group, Mr. Shapurji Sorabji, Grand Hotel (Bombay) Pvt. Ltd. owns and manages novels hotels, including their flagship property in Mumbai, the Grand Hotel in Ballard Estate designed by George Wittet in 1922. The company is committed to providing consistent customer service and dedicated comfort to all guests...

Job Summary:The Front Office Executive is the first point of contact for guests and is responsible for delivering excellent customer service. This role involves welcoming guests, handling check-ins and check-outs, managing reservations, and providing information and assistance during their stay. The Front Office Executive ensures that all guest interactions...

Company DescriptionEstablished by the founder of the group, Mr. Shapurji Sorabji, Grand Hotel (Bombay) Pvt. Ltd. owns and manages novels hotels, including their flagship property in Mumbai, the Grand Hotel in Ballard Estate designed by George Wittet in 1922. The company is committed to providing consistent customer service and dedicated comfort to all guests...