Guest Service Representative

24 hours ago

Mumbai, Maharashtra, India Artha Group Full time
Role Overview

This is a high-touch hospitality role crafted for professionals with a background in luxury hotels or private guest services. You will be responsible for the day-to-day hospitality experience for guests and leadership ensuring every welcome, refreshment, and room setup is seamless, elegant, and attentive. During office celebrations and events, you will also own the setup, food arrangements, and service supervision to ensure a smooth, well-run experience from start to finish.

Location: Lower Parel, Mumbai (Full-Time, Onsite)

Contract Duration: 1 Year | Renewable based on performance

Key Responsibilities

Hospitality & Guest Experience

- Greet and attend to high-profile guests, investors, and founders with polish and warmth
- Prepare and serve beverages and refreshments during meetings and boardroom sessions
- Set up meeting rooms in advance with care for seating, lighting, water, and cleanliness
- Track guest preferences and dietary needs, ensuring discreet and thoughtful service

Food & Beverage Service

- Oversee daily pantry operations and refreshment service for staff and management
- Coordinate seamless food arrangements and service during office celebrations, events, and team lunches
- Ensure professional-level presentation and cleanliness of all F&B setups
- Handle beverage preparation (tea, coffee, water, juices) with elegance and hygiene

Pantry & Housekeeping Supervision

- Maintain pantry cleanliness, inventory, and restocking of all items—including cutlery, crockery, trays, and glassware
- Supervise housekeeping team to ensure meeting rooms, lounges, and hospitality zones are always clean and guest-ready
- Place timely orders for supplies and raise alerts on breakages or inventory gaps
- Ensure all service zones meet high standards of hygiene and upkeep

Skills & Experience

- 2–4 years of experience in luxury hospitality, private concierge roles, or guest services
- Fluent in English, with confident and respectful communication skills
- Naturally warm, professional, and poised - presentable at all times
- Attentive, proactive, and discreet - able to serve senior leaders and VIP guests without direction
- Experienced with hygiene protocols, food service etiquette, and luxury environment standards
- Comfortable managing service during high-traffic events or multi-room setups

Compensation: ₹4,00,000 per annum (₹33,333/month) + ₹50,000 annual retention bonus

  • Guest Service Representative

    3 days ago

    Mumbai, Maharashtra, India beBeeGuest Full time ₹ 60,94,771 - ₹ 96,51,698

    Job Title: Guest Services Associate">Job Summary:We are seeking a highly skilled and motivated Guest Services Associate to join our team. The successful candidate will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our valued customers.">Responsibilities:

  • Guest Service Associate

    4 days ago

    Navi Mumbai, Maharashtra, India beBeeGuestService Full time

    Job Title: Guest Service AssociateWe are seeking a detail-oriented and organized individual to fill the role of Guest Service Associate. The ideal candidate will be responsible for ensuring that all guests have a positive experience at our facility.Responsibilities:Reception and front desk duties, including answering phones and responding to emails;Managing...

  • Dynamic Guest Experience Coordinator

    12 hours ago

    Mumbai, Maharashtra, India beBeeleadership Full time ₹ 15,00,000 - ₹ 25,00,000

    Guest Services Manager PositionWe are seeking a highly skilled Guest Services Manager to join our team.Job OverviewThis is an exciting opportunity to work in a dynamic environment where you will play a key role in ensuring seamless and personalized guest experiences. As a Guest Services Manager, you will be responsible for managing daily reservations...

  • Guest Relations Specialist

    1 day ago

    Mumbai, Maharashtra, India beBeeHospitality Full time ₹ 2,50,000 - ₹ 5,00,000

    Guest Relations SpecialistWe are seeking a skilled Guest Relations Specialist to join our dynamic team and embark on a rewarding career journey.Key Responsibilities:Training and Orientation: Participate in a structured training program that includes orientation to establishment policies, procedures, and service standards.Guest Interaction: Learn how to...

  • Customer Service Professional

    4 days ago

    Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 6,40,000 - ₹ 10,24,000

    Job RoleAs a senior customer service representative, you will be responsible for providing exceptional guest experiences and ensuring that all guest requests are met with a smile. Your role will involve handling phone calls, responding to emails and chats, and addressing any concerns or issues that may arise.Key Responsibilities:Process and answer guest...

  • Customer Service Representative

    4 weeks ago

    Mumbai, Maharashtra, India Apex Advertising Full time

    Company DescriptionEstablished in 1956, with a rich experience of 69 years, A full fledged advertising agency accredited to INS, AIR, Doordarshan, IBF, BARC, DAVP & ABCRole DescriptionThis is a full-time on-site role for a Client Services Representative located in Mumbai. The Client Services Representative will be responsible for managing client...

  • Customer Service Representative

    4 days ago

    Mumbai, Maharashtra, India beBeeCustomerService Full time

    Customer Service RepresentativeHiring for a Customer Service role in an international voice & chat environment. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.About the Role:We are seeking highly motivated and enthusiastic individuals to join our team as Customer Service Representatives.As...

  • Customer Service Representative

    3 weeks ago

    Mumbai, Maharashtra, India the EleFant Full time

    Job DescriptionCompany DescriptionEleFant is India&aposs first mobile app-based toy library committed to the growth and development of children through toys and books in an affordable and sustainable manner. We offer subscriptions that provide a variety of toys and books catering to the developmental needs of children. EleFant aims to surprise and engage...

  • Customer Service Representative

    12 hours ago

    Mumbai, Maharashtra, India beBeeMarketing Full time ₹ 48,00,000 - ₹ 72,00,000

    Customer Service RepresentativeWe are seeking an organized and enthusiastic individual to join our team as a full-time Customer Service Representative.Key Responsibilities:Manage day-to-day operations, inventory, and store organization.Assist customers with their queries and provide excellent customer experience.Participate in marketing activities, handle...

  • Airport Guest Experience Coordinator

    17 hours ago

    Mumbai, Maharashtra, India beBeeExecutive Full time ₹ 7,00,000 - ₹ 13,00,000

    Delivering exceptional guest experiences is a key objective for this role. As an Executive – Guest Relations, you will be responsible for providing high-quality assistance and support to guests, ensuring their needs are met promptly and effectively.The ideal candidate will have a Bachelors degree in Hospitality Management, Tourism, or a related field, and...