Customer Success Strategist
3 days ago
Are you passionate about driving business growth and customer satisfaction? Do you have a knack for developing strategic relationships and identifying new opportunities? If so, we'd love to hear from you
We're seeking a talented Customer Success Strategist to join our team at Netcore Cloud. As a key member of our client-facing team, you'll be responsible for delivering exceptional customer experiences and driving revenue growth through strategic account management.
Key Responsibilities:
- Develop and execute customized customer success plans to drive business growth and customer satisfaction
- Build and maintain strong relationships with key stakeholders across various departments
- Identify and pursue new business opportunities through strategic partnerships and alliances
- Collaborate with cross-functional teams to develop and implement sales strategies that drive revenue growth
Requirements:
- 15-20 years of experience in a client-facing/account management role
- Strong analytical skills and in-depth knowledge of the marketing automation space
- Business savvy approach with consultative, problem-solving, and issue resolution skills
- Self-motivated, self-starter, and strategic mindset
What We Offer:
- A competitive salary of $180,000 per annum, plus bonuses and benefits
- The opportunity to work with a cutting-edge technology platform and innovative team
- A dynamic and supportive work environment with a focus on employee growth and development
- Flexible working hours and remote work options
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