Customer Success Strategist

3 days ago


Mumbai, Maharashtra, India Netcore Cloud Full time
Unlock Your Potential as a Customer Success Strategist at Netcore Cloud

Are you passionate about driving business growth and customer satisfaction? Do you have a knack for developing strategic relationships and identifying new opportunities? If so, we'd love to hear from you

We're seeking a talented Customer Success Strategist to join our team at Netcore Cloud. As a key member of our client-facing team, you'll be responsible for delivering exceptional customer experiences and driving revenue growth through strategic account management.

Key Responsibilities:

  • Develop and execute customized customer success plans to drive business growth and customer satisfaction
  • Build and maintain strong relationships with key stakeholders across various departments
  • Identify and pursue new business opportunities through strategic partnerships and alliances
  • Collaborate with cross-functional teams to develop and implement sales strategies that drive revenue growth

Requirements:

  • 15-20 years of experience in a client-facing/account management role
  • Strong analytical skills and in-depth knowledge of the marketing automation space
  • Business savvy approach with consultative, problem-solving, and issue resolution skills
  • Self-motivated, self-starter, and strategic mindset

What We Offer:

  • A competitive salary of $180,000 per annum, plus bonuses and benefits
  • The opportunity to work with a cutting-edge technology platform and innovative team
  • A dynamic and supportive work environment with a focus on employee growth and development
  • Flexible working hours and remote work options


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