Customer Service Representative
2 weeks ago
We are seeking a skilled Customer Service Representative to join our dynamic team at Signage Store Private Limited.
As a Tele Sales Associate, you will be responsible for establishing and maintaining strong relationships with potential and existing customers through regular phone calls and communication.
Key Responsibilities:
- Making outbound calls to customers to provide information about our products and services, addressing their queries, and following up on payments.
- Updating customer records accurately and maintaining a professional demeanor during interactions.
- Achieving monthly and quarterly sales targets by converting leads into successful sales.
- Proficiency in Microsoft Office applications for managing data and reporting.
Qualifications:
- At least 3 years of experience in a similar role with excellent communication skills in Hindi Language.
- Ability to handle rejection and remain calm under pressure, coupled with strong organizational and multitasking abilities.
- Bachelor's degree in any field is required. Basic computer skills and familiarity with CRM software are essential.
Working Hours and Salary:
The working hours for this position are from 10:00 a.m. to 07:00 p.m., and the salary is approximately INR 15,000 per month.
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