Customer Support Specialist
3 days ago
We are seeking a Customer Support Specialist to join our team at Arham Technologies Limited. This role is perfect for individuals who enjoy interacting with customers and providing top-notch service.
About the RoleAs a Customer Support Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will work closely with our team to ensure that our customers receive the best possible service.
Key Responsibilities- Handle customer calls, emails, and chats in a friendly and efficient manner.
- Analyze customer needs and provide solutions to their problems.
- Maintain accurate records of customer interactions and analyze data to improve our services.
- Stay up-to-date with company products and services to effectively communicate with customers.
- Work collaboratively with our team to achieve our goals and objectives.
To be successful as a Customer Support Specialist, you will need:
- A high school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and multitask efficiently.
- Familiarity with CRM practices and systems.
- Strong problem-solving and analytical skills.
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. If you are a motivated and customer-focused individual looking for a new challenge, please submit your application. Estimated annual salary: $50,000.
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