Customer Support Specialist

3 days ago


Raipur, Chhattisgarh, India Arham Technologies Limited Full time

We are seeking a Customer Support Specialist to join our team at Arham Technologies Limited. This role is perfect for individuals who enjoy interacting with customers and providing top-notch service.

About the Role

As a Customer Support Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will work closely with our team to ensure that our customers receive the best possible service.

Key Responsibilities
  • Handle customer calls, emails, and chats in a friendly and efficient manner.
  • Analyze customer needs and provide solutions to their problems.
  • Maintain accurate records of customer interactions and analyze data to improve our services.
  • Stay up-to-date with company products and services to effectively communicate with customers.
  • Work collaboratively with our team to achieve our goals and objectives.
Requirements

To be successful as a Customer Support Specialist, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and multitask efficiently.
  • Familiarity with CRM practices and systems.
  • Strong problem-solving and analytical skills.

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. If you are a motivated and customer-focused individual looking for a new challenge, please submit your application. Estimated annual salary: $50,000.



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