Customer Service Operations Manager

We are seeking a proactive and experienced Team Lead to manage our blended process. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction. Key Responsibilities: Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR,...

Job Role: Service Operations ManagerAbout Sneakinn Laundry:A leading cleaning, protection, and restoration services provider for premium items offers a rewarding career opportunity for a skilled professional to manage store operations.Responsibilities:Maintain a positive customer experience by providing exceptional service and resolving issues...

About the Position:We are seeking a skilled Customer Service Representative to join our team. This role is crucial in ensuring smooth customer communication, order processing, quality issue management, and satisfaction enhancement.Key Responsibilities:Order & Inventory ManagementProcess customer orders, validate all fields (addresses, payment terms, part...

Job OverviewThis role involves overseeing and managing service operations for customers in the press part tooling industry. The position requires effective leadership and team management skills to ensure smooth service delivery.Main Responsibilities:Lead and manage service operations to meet customer needs.Handle Annual Maintenance Contracts (AMCs) and...

**Customer Service Expert**As the primary point of contact for customer queries, you will play a vital role in maintaining long-term relationships and ensuring service satisfaction.Act as the first point of contact for customer inquiries via phone and email, providing timely updates and resolutions to issues.Maintain strong, positive relationships with...

Job Description – Cashier / Customer Service AssociatePosition: Cashier / Customer Service AssociateDepartment: Store OperationsLocation: Raj Nagar ExtensionReporting To: Store ManagerJob ObjectiveTo manage billing and transactions efficiently while delivering high-quality customer service, ensuring a smooth shopping experience for all customers.Key...

Job Title: Service Operations ManagerWe are seeking an experienced and highly motivated professional to join our dynamic team as a Service Operations Manager. This role is responsible for overseeing the sales and operations of home painting services, including developing and implementing Standard Operating Procedures (SOPs), driving business growth, and...

We are seeking an individual to join our customer support function as a highly skilled Customer Support Representative.About the RoleThe ideal candidate will be responsible for managing and resolving issues by communicating with drivers and fleets, enforcing high service standards, and providing excellent customer service support.Key ResponsibilitiesManage...

Atrangi Studio is a home decor and lifestyle brand that specializes in handcrafted items. Our mission is to create a platform that showcases the rich craft heritage of India.Job Description:This is a full-time on-site role for a Customer Support Representative located in Gurugram, India. The successful candidate will be responsible for providing exceptional...

Customer Experience CoordinatorWe are looking for a professional to serve as the face of our office, providing excellent customer service and ensuring seamless front-desk operations.Main Responsibilities:Welcome customers in a friendly and professional manner, setting the tone for a positive experience.Handle inquiries about currency exchange services,...