Sales Force Operations Manager

2 days ago


Ahmedabad, Gujarat, India Ahmedabad University Full time

Job Overview:

We are seeking a highly skilled Sales Force Operations Manager to join our team at Ahmedabad University. In this role, you will play a pivotal part in supporting the university's Salesforce implementation and marketing efforts, integration with Marketing Cloud and Sales Cloud, and providing technical support to users.

About the Role:

The successful candidate will be responsible for managing user accounts, roles, and profiles, configuring and maintaining Salesforce settings, including custom objects, fields, and layouts, troubleshooting and resolving Salesforce-related issues.

Key Responsibilities:

  • Salesforce Administration: Manage user accounts, roles, and profiles; configure and maintain Salesforce settings, including custom objects, fields, and layouts; troubleshoot and resolve Salesforce-related issues.
  • Marketing Cloud and Sales Cloud Integration: Integrate Salesforce with Marketing Cloud and Sales Cloud to enable seamless data flow and automation; configure and manage Cloud journeys, email templates, and landing pages; assist with data segmentation, personalisation, and campaign management.
  • Process Improvement: Develop and implement workflows, approvals, and automation rules to streamline processes.
  • Reporting and Analytics: Create custom reports and dashboards to provide valuable insights.
  • User Support: Provide training and support to end-users on Salesforce, Marketing Cloud features, and best practices.

Requirements:

  • Expertise: Expertise in Salesforce configuration, customization, and integration.
  • Education: A bachelor's degree in computer science would be advantageous.
  • Experience: 5-7 years of experience as a Salesforce administrator in a similar environment.
  • Certification: Certification in Salesforce administration.

What We Offer:

We offer a competitive salary of ₹800,000 per annum, reflecting the importance of this role in our organization. Our comprehensive benefits package includes opportunities for professional growth and development, a collaborative work environment, and a supportive team.



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