Branch Operations Manager
2 days ago
The IDFC First Bank is seeking an experienced Branch Operations Manager to oversee the retail banking operations of our branches. As a key member of our team, you will be responsible for managing and scaling up the retail banking business for the branch by creating strategies to achieve growth targets.
We are looking for a highly motivated individual with 7-10 years of experience in retail banking who can drive effective customer acquisition, servicing, and deepening. The successful candidate will have strong leadership skills, excellent communication abilities, and a proven track record of achieving sales targets.
The salary for this position is ₹35 lakhs per annum.
Key Responsibilities:
* Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.
* Assess local market conditions and identify current and prospective sales opportunities.
* Responsible for achieving overall product targets CASA, Investments, Insurance, Trade Services and TD & managing group business products like Business Banking products & other Assets products (Home Loan, LAP etc.).
* Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
* Adhere to high ethical standards and comply with all regulations/applicable laws.
* Network to improve the presence and reputation of the branch and company.
* Stay abreast of competing markets and provide reports on market movement and penetration.
* Establish the Bank and the brand in the catchment area.
Requirements:
* 7-10 years of experience in retail banking.
* Strong leadership skills and ability to motivate teams.
* Excellent communication and interpersonal skills.
* Proven track record of achieving sales targets.
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