Operations Director
2 days ago
Job Title: Operations Director - Ahmedabad Branch
About Us: Prov HR Solutions Private Limited is a leading provider of human resource solutions, dedicated to empowering businesses to achieve their goals.
Salary: The estimated annual salary for this position is ₹9,00,000 (INR 9 Lacs) based on industry standards and location considerations.
Job Description: As the Operations Director - Ahmedabad Branch, you will lead the entire branch operational activities of an individual branch, overseeing Service Teams, ensuring regulatory compliance, coordinating audits, and driving service excellence to enhance portfolios, control retention, and facilitate cross-selling activities. Your responsibilities will include authorizing and checking Teller and Relationship teams' entries, verifying end products, and serving as the Vault / Key custodian of the Branch.
Key Responsibilities:
- Manage and motivate front office staff to deliver exceptional customer service.
- Maintain thorough overall understanding of branch banking operations to ensure smooth execution.
- Authorize and check Teller and Relationship teams' entries to maintain accuracy.
- Verify end products and check vouchers to clear transactions efficiently.
- Serve as the Vault / Key custodian of the Branch, maintaining security and integrity.
Requirements: To succeed in this role, you must possess strong leadership qualities, a meticulous eye for detail, and excellent communication skills. A graduate with 4-6 years of experience or a postgraduate with 2-4 years of experience is preferred. Additionally, you should demonstrate customer orientation and team leader qualities, enabling you to effectively manage and motivate your team members.
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