Sales Operations Coordinator
3 weeks ago
Brands is a mobile application that enables users to receive personalized greetings with their company logo, details, and product/service information.
Job OverviewWe are seeking an experienced Telesales Executive to join our team. As a key member of our sales operations, you will be responsible for driving business growth through effective customer engagement and conversion.
Key Responsibilities:- Answer incoming calls and provide detailed information about our products and services.
- Contact existing and prospective customers using established scripts.
- Collect customer data and other relevant information.
- Engage with customers to understand their specifications and preferences.
- Resolve customer queries and issues related to our products and services.
- Record sales phone calls and deals.
- Process orders professionally and maintain accurate customer databases.
- Suggest solutions tailored to customers' needs and requirements.
- Analyze data to enhance sales force productivity and effectiveness.
- Support the sales team in planning and operational tasks to achieve business objectives.
- Establish and track key performance indicators to drive strategic business decisions.
- Ensure sales process adoption and compliance, identifying areas for improvement.
- A minimum of 1 year experience in Sales Operations, Sales Support, or Telesales roles, preferably in the Media & Entertainment industry.
- Excellent interpersonal and communication skills, both written and verbal.
- Highly goal-driven with ability to thrive in fast-paced environments.
- Adaptable and resilient in changing work conditions.
- A role offering extensive learning opportunities.
- A dynamic work environment.
- The chance to work within a well-established company with a strong performance record.
- Opportunities for professional development and self-improvement.
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Sales Operations Manager
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