
Excellent Customer Experience Advocate Wanted
2 weeks ago
This role is responsible for delivering exceptional customer service via phone calls, ensuring a positive experience for end customers and insurance companies. The ideal candidate will possess experience in RCM/DME for at least 1 year.
The job involves making outbound calls to obtain prior authorization, requesting missing or incomplete payer information, updating patient information, and completing transactions.
Inbound calls handling would require working collaboratively as part of a team, utilizing a range of communication methods to resolve customer enquiries, payments, and complaints at the first point of contact.
-
Customer Experience Advocate
2 weeks ago
Malappuram, Kerala, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 75,00,000Customer Service Representative JobWe are seeking a skilled customer service representative to join our team. As a customer service representative, you will be responsible for managing and resolving issues by communicating with drivers and fleets.This role requires strong problem-solving skills, excellent communication skills, and the ability to work...
-
Customer Experience Manager
2 weeks ago
Malappuram, Kerala, India beBeeCustomer Full time ₹ 25,00,000 - ₹ 35,00,000About this roleWe're seeking a skilled professional to own customer relationships, drive retention, and foster growth.This individual will be responsible for delivering exceptional customer experiences, ensuring seamless onboarding, and identifying opportunities for upsells and expansion revenue.Key responsibilities include:Owning customer success and making...
-
Technical Customer Experience Specialist
2 weeks ago
Malappuram, Kerala, India beBeeSupport Full time ₹ 50,00,000 - ₹ 70,00,000Job OpportunityWe are looking for skilled professionals to fill a key role in our team.Role Overview:This position is responsible for providing technical support and assistance to customers via various channels, ensuring their issues are resolved efficiently and effectively. The ideal candidate will possess strong problem-solving skills, excellent...
-
Exceptional Customer Experience Specialist
2 weeks ago
Malappuram, Kerala, India beBeeExperience Full time ₹ 5,00,000 - ₹ 10,00,000Customer Experience ProfessionalCreating Exceptional Customer Experiences is at the heart of our approach. We're seeking a skilled Customer Experience Executive to join our team and play a key role in driving customer satisfaction.As a Customer Experience Executive, you will be responsible for ensuring that every customer interaction meets our high...
-
Customer Service Advocate
2 weeks ago
Malappuram, Kerala, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000Job SummaryWe are seeking a highly skilled and motivated individual to join our customer support team. As a key member, you will be responsible for providing exceptional service to customers, resolving their queries and issues in a timely and professional manner.About the RoleThis is a full-time on-site position that requires strong interpersonal skills,...
-
Customer Support Specialist
1 week ago
Malappuram, Kerala, India beBeeProblem Full time ₹ 20,00,000 - ₹ 50,00,000">Customer AdvocateThe ideal candidate is a customer-centric professional who proactively resolves issues. They will be responsible for converting customers into passionate advocates.">Effective communication with customers via phone and chat is essential to provide exceptional service.Providing knowledgeable answers to questions about products, pricing, and...
-
Senior Customer Advocate
2 weeks ago
Malappuram, Kerala, India beBeeCustomerSuccess Full time ₹ 90,00,000 - ₹ 1,50,00,000Customer Success Manager Job DescriptionWe're seeking a seasoned Customer Success Manager to lead the post-sales customer journey.As a key member of our team, you'll be responsible for coordinating across departments to ensure smooth order execution, providing timely updates to customers, and championing customer satisfaction across all touchpoints.Key...
-
Customer Success Advocate
2 weeks ago
Malappuram, Kerala, India beBeeSupport Full time ₹ 60,00,000 - ₹ 1,50,00,000About this roleWe are seeking a skilled professional to serve as the first line of support for our partners, ensuring high-quality service and quick resolution of technical issues.Key ResponsibilitiesPartner Query SupportRespond to partner queries via email, live chat, or ticketing systems.Maintain strong First Response Time (FRT) and meet chat acceptance...
-
Customer Experience Ambassador
2 weeks ago
Malappuram, Kerala, India beBeeCustomerService Full time ₹ 26,000 - ₹ 36,000Job OverviewWe are seeking a highly skilled Customer Service Specialist to provide exceptional customer support and enhance the overall customer experience.Key Responsibilities:Address customer inquiries and concerns in a timely and professional mannerResolve issues efficiently and maintain positive customer relationshipsCommunicate effectively with...
-
Customer Experience Leader
1 week ago
Malappuram, Kerala, India beBeeCustomerOnboarding Full time ₹ 12,00,000 - ₹ 18,00,000As a key stakeholder in our growth strategy, you will play a pivotal role in shaping the customer experience.The Customer Onboarding Manager position requires an individual who can seamlessly navigate multiple internal and external teams to ensure a smooth onboarding process. Your expertise will be instrumental in establishing a robust pipeline of customer...