Customer Support Specialist

14 hours ago


Malappuram, Kerala, India beBeeProblem Full time ₹ 20,00,000 - ₹ 50,00,000
">Customer Advocate

The ideal candidate is a customer-centric professional who proactively resolves issues. They will be responsible for converting customers into passionate advocates.

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  • Effective communication with customers via phone and chat is essential to provide exceptional service.
  • Providing knowledgeable answers to questions about products, pricing, and availability requires thorough product knowledge.
  • Collaborating with internal departments ensures seamless customer support.
  • Data entry in various platforms is necessary for accurate record-keeping.
Key Qualifications
  • At least 1+ years' of relevant work experience demonstrates proficiency in the role.
  • Excellent phone etiquette, verbal, written, and interpersonal skills are crucial for effective communication.
  • Ability to multi-task, organize, and prioritize work efficiently ensures timely task completion.

Candidates should possess excellent problem-solving skills, strong attention to detail, and the ability to work well under pressure.

We offer a dynamic work environment that values employee growth and development.



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