
Customer Support Operations Manager
1 day ago
Manage our customer support platform by overseeing the configuration, maintenance, and operation of Zendesk.
This position involves creating workflows with cross-functional teams, reviewing triggers and automations for optimization, and interpreting analytics to drive process improvement. Additionally, you will be responsible for defining agent roles and auditing permissions.
Required skills include 3+ years of experience as a Zendesk System Administrator, excellent communication and organizational skills, and strong problem-solving abilities. Strong team collaboration is essential in this role.
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Customer Support Specialist
3 weeks ago
Malappuram, Kerala, India Paddypro Ventures Full timeCustomer Support Respond to customer inquiries via phone email and chat Provide accurate information about products services and orders Resolve customer issues complaints or requests ensuring customer satisfaction Follow up with customers to ensure issues are fully resolved and feedback is collected Vendor Support Act as the main point...
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Customer Support Specialist
4 days ago
Malappuram, Kerala, India beBeeCustomerSupport Full time ₹ 1,20,000 - ₹ 2,64,000Customer Support Specialist RoleThe Customer Support Specialist will be responsible for handling day-to-day customer inquiries, ensuring timely and efficient resolution of issues. This is a full-time remote opportunity that requires excellent communication and interpersonal skills.Responsibilities:Provide high-quality customer support via phone, email, and...
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Restaurant Operations Manager
2 days ago
Malappuram, Kerala, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000Restaurant Operations ManagerThe ideal candidate will have a proven track record in managing restaurant operations, including team leadership, customer service, and financial management.Key Responsibilities:Oversee the daily operations of the restaurant to ensure smooth and efficient service delivery at all timesLead and mentor the staff to provide training...
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Customer Support Professional
7 hours ago
Malappuram, Kerala, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 50,00,000Job Title:Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. This full-time position involves managing customer inquiries, providing support via chat and email, and ensuring exceptional customer satisfaction.Responsibilities:Manage customer queries in a timely and professional...
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Customer Service Operations Lead
2 days ago
Malappuram, Kerala, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000We are seeking a proactive and experienced Operations Manager to oversee the day-to-day operations of our BLENDED PROCESS. The ideal candidate will manage high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT,...
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Malappuram, Kerala, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 10,00,000Technical Support ProfessionalThe Technical Support Professional is a vital role that requires strong communication skills and the ability to resolve customer issues efficiently. This position demands effective interaction with customers, gathering information quickly, and communicating next steps and status.Key Responsibilities:Effective communication...
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Personal Assistant
2 days ago
Malappuram, Kerala, India beBeeExecutive Full time ₹ 9,00,000 - ₹ 12,00,000Assistant RoleWe are seeking an experienced Assistant to join our team in a dynamic and fast-growing environment.The ideal candidate will have at least 2 years of experience in customer service, operations or similar roles and be able to thrive in a startup environment.Manage daily customer queries via email within 24 hoursMaintain a calendar for sales,...
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Customer Support Specialist
2 days ago
Malappuram, Kerala, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to provide exceptional service in a large-scale housing project.The ideal candidate will be responsible for handling customer inquiries, maintaining high levels of customer satisfaction, and collaborating with the sales team to ensure seamless support throughout...
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Vessel Operations Manager
2 days ago
Malappuram, Kerala, India beBeeOperational Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job Title: Vice President – Vessel OperationKey Responsibilities:Organize and control operational activities to ensure smooth vessel turnaround, loading & discharge of cargo, and equipment utilization.Co-ordinate with external agencies like Port, Customs etc. to ensure compliance with regulations and optimize revenue.Manage people and external agencies...
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Malappuram, Kerala, India TRDFIN Support Services Pvt Ltd Full timeRole Overview:We are seeking an experienced FIS Quantum/Echos Production Support Service Engineer to provide end-to-end support for our treasury management systems, ensuring smooth technical operations, governance, and compliance in line with business needs.Key Responsibilities:Financial Systems SupportProvide complete support for FIS Quantum and Echos...