Customer Support Specialist

We re looking for a Customer Support Executive who can assist users solve their queries and give product demos to help new customers get started smoothly Key Responsibilities Handle incoming customer queries via WhatsApp or phone Provide app demonstrations and onboarding sessions to new users Troubleshoot issues and guide users through app features and...

Customer Support Respond to customer inquiries via phone email and chat Provide accurate information about products services and orders Resolve customer issues complaints or requests ensuring customer satisfaction Follow up with customers to ensure issues are fully resolved and feedback is collected Vendor Support Act as the main point of contact for vendors...

THIS IS A 6-months CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER. We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing...

Applicants should make outbound calls Applicants should be ready to work under pressure Applicant should well be known of Computer Applicants should handle walk-in customers and Educate them on the process Maintains quality service by following organization standards Documents transactions by completing forms and record logs Applicant Qualifications must...

A Customer Service Representative is the primary point of contact for customers providing support resolving issues and ensuring customer satisfaction Key Responsibilities Respond to Customer Inquiries Address customer questions concerns and complaints via phone email or chat Resolve Issues Troubleshoot problems provide solutions and escalate complex issues...

JOB SUMMARY The Customer Relationship Executive CRE is responsible for managing customer interactions handling inquiries ensuring customer satisfaction and supporting sales growth for the company The role focuses on improving customer experience enhancing client relationships increasing referrals and assisting the sales team in achieving business targets...

Job Description and Responsibilities :- Responding to customer queries in a timely and accurate way via email.- Recommending solutions and guiding product users through features and functionalities.- Replying to Appstore & Playstore reviews.- Writing FAQ's for apps.- Analyze and report product malfunctions (for example, by testing different scenarios or...

Job description Job Summary We are seeking a dynamic and customer-focused Customer Support Associate who is fluent in Tamil English to join our team The ideal candidate will be responsible for building and maintaining strong relationships with customers addressing their queries and ensuring high levels of customer satisfaction Key Responsibilities...

Job Opportunity: MarTech Specialist Location: Remote | Global Team Collaboration About Us At Helium , we believe in transforming data into powerful customer experiences. We work with some of the most forward-thinking brands, helping them unlock the full potential of their digital ecosystems. Our India-based MarTech team is expanding, and we’re looking for...

**Customer Support**: - Provide accurate information about products, services and orders. - Resolve customer issues, complaints, or requests, ensuring customer satisfaction. - Follow up with customers to ensure issues are fully resolved and feedback is collected. **Vendor Support**: - Act as the main point of contact for vendors regarding orders,...