Customer Support

A Customer Service Representative is the primary point of contact for customers, providing support, resolving issues, and ensuring customer satisfaction. Key Responsibilities Resolve Issues: Troubleshoot problems, provide solutions, and escalate complex issues when necessary. Provide Product/Service Information: Offer detailed information about products or...

Job Title Software Technical Support Manager Company Inexoft Technologies Location Kannur Experience 3 years Inexoft Technologies is looking for an experienced Software Technical Support Manager to lead our customer support team The ideal candidate will have strong expertise in managing support operations resolving complex technical issues and ensuring...

Roles Responsibilities Customer Relationship Management Build and maintain strong relationships with existing and potential customers Act as the primary point of contact for client queries complaints and feedback Ensure high levels of customer satisfaction through proactive engagement CRM Software Implementation Management Implement and maintain CRM software...

Job Title Customer Relationship Executive Location Kannur Kerala Job Type Full-time On-site Salary 15 000 - 19 000 per month CTC Job Summary We are seeking a Customer Relationship Executive to provide excellent customer service and maintain positive relationships with our clients The ideal candidate will handle walk in customer queries generate sales from...

Job Title CRO Location Kannur Job Type Full time Responsibility Interact with customers and understand their needs Handle inquiries complaints and provide quick solutions maintain customer records and follow up for service sales support showroom service teams in customer satisfaction Requirements Qualification plus two graduate Good communication and...

Key Responsibilities Multilingual Support Handle inbound and outbound customer inquiries efficiently via phone email and chat A key requirement is providing fluent and professional support in the Hindi language Problem Resolution Diagnose and resolve customer issues complaints and requests with speed accuracy and a customer-first attitude Product Knowledge...

Job Title Technical Support Team Lead Software Location Kannur Experience 3 - 5 Years Qualification B Com BCA B Sc Computer Science MCA Employment Type Full-Time Job Summary We are seeking a skilled and motivated Technical Support Team Lead to oversee our support operations manage and coordinate the support team and ensure timely resolution of client issues...

We are looking for a Customer Relation Officer who will serve as the primary point of contact for builders and construction professionals assisting in managing and converting their project leads This role involves proactive outreach handling inquiries and providing end-to-end assistance to builders throughout their project journey The ideal candidate will be...

General Overview of the Role The Customer Relations Officer CRO plays a key role in supporting branch operations and maintaining effective communication between students internal teams and management This role includes managing daily operations assisting with marketing activities handling financial records and providing administrative support to ensure...

Job Title Business Support Associate Company Medcity Study Abroad Location Kannur Employment Type Full-time Salary 12 000 - 20 000 plus performance-based incentives promotions Key Responsibilities Lead Generation- Proactively contact potential students and parents via outbound calls to introduce Medcity Study Abroad s services Identify and qualify leads...