Software Technical Support Manager
4 weeks ago
Job Title Software Technical Support Manager Company Inexoft Technologies Location Kannur Experience 3 years Inexoft Technologies is looking for an experienced Software Technical Support Manager to lead our customer support team The ideal candidate will have strong expertise in managing support operations resolving complex technical issues and ensuring customer satisfaction Responsibilities Lead and manage the software technical support team Oversee installation configuration and troubleshooting of software applications Ensure timely resolution of client issues and escalations Maintain support documentation FAQs and knowledge base Collaborate with the development team to resolve critical bugs and feature requests Monitor support performance metrics and implement improvements Train and mentor support staff to enhance skills and efficiency Maintain strong client relationships and ensure high customer satisfaction Requirements Education BCom MCom BCA or MCA Minimum 3 years of experience in software technical support with at least 1 year in a managerial role Strong understanding of software systems and troubleshooting methods Excellent leadership communication and problem-solving skills Ability to work in a fast-paced customer-focused environment Strong organizational and team management abilities Job Types Full-time Permanent Location Kannur Kerala Preferred Work Location In person
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Technical Support Team Lead
3 weeks ago
Cannanore, KL, IN Jobted IN C2 Full timeJob Title Technical Support Team Lead Software Location Kannur Experience 3 - 5 Years Qualification B Com BCA B Sc Computer Science MCA Employment Type Full-Time Job Summary We are seeking a skilled and motivated Technical Support Team Lead to oversee our support operations manage and coordinate the support team and ensure timely resolution of client issues...
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Technical Support Executive
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Kollam, KL, IN SERAPHINE DEV IMPEX PVT LTD Full timeWe are seeking a Technical Support Specialist to join our dynamic team The ideal candidate will have a passion for helping customers resolve technical issues and providing exceptional support As a Technical Support Specialist you will be responsible for diagnosing and troubleshooting software and hardware problems guiding customers through solutions and...
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Cannanore, KL, IN G-TEC GLOBAL CAMPUS - STUDY ABROAD CONSULTANT Full timeTeaching Accounting with Simulations Use simulation software to teach accounting concepts allowing students to apply theoretical knowledge in practical scenarios - Software Support and Training Provide support and training to students and possibly colleagues on using accounting simulation software effectively - Curriculum Integration Integrate simulation...
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Cannanore, KL, IN Jobted IN C2 Full timeJob Title Team Leader - Software Development Location Kannur Experience Minimum 5 years Gender Preference Male Salary Range 40 000 - 70 000 per month Employment Type Full-Time Job Summary Inexoft Technologies Pvt Ltd is seeking an experienced and hands-on Software Team Leader to manage and guide our core development team The candidate must combine strong...
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Customer Support
4 weeks ago
Cannanore, KL, IN gekinformation Full timeA Customer Service Representative is the primary point of contact for customers providing support resolving issues and ensuring customer satisfaction Key Responsibilities Respond to Customer Inquiries Address customer questions concerns and complaints via phone email or chat Resolve Issues Troubleshoot problems provide solutions and escalate complex issues...
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Software Manager
2 weeks ago
Bangalore, IN, SLK Software Private Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per yearManager - Software About SLK SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, we've helped organizations across diverse industries - insurance...
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AppYogi Software
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delhi, in AppYogi Software Full timeJob Description and Responsibilities :- Responding to customer queries in a timely and accurate way via email.- Recommending solutions and guiding product users through features and functionalities.- Replying to Appstore & Playstore reviews.- Writing FAQ's for apps.- Analyze and report product malfunctions (for example, by testing different scenarios or...
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Customer Relation Manager
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Cannanore, KL, IN Ideal Decor Home Private Limited Full timeRoles Responsibilities Customer Relationship Management Build and maintain strong relationships with existing and potential customers Act as the primary point of contact for client queries complaints and feedback Ensure high levels of customer satisfaction through proactive engagement CRM Software Implementation Management Implement and maintain CRM software...
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Technical Leader in Software Development
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Bangalore, IN, SLK Software Private Limited Full time ₹ 1,20,000 - ₹ 3,00,000 per yearSenior Engineer - Software About SLK SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, we've helped organizations across diverse industries -...
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Technical Leader
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Bangalore, IN, SLK Software Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per yearTechnical Leader - Intelligent Infrastructure ServicesDesktops, Laptops, and Mobile Devices: Administer and maintain a diverse fleet of desktops, laptops, and mobile devices running Windows, Mac OS, and Android. Ensure the stability, performance, and security of end user computing environments. Software Packaging and Deployment: Package and deploy software...