Customer Support

6 days ago


Cannanore, India gekinformation Full time

A Customer Service Representative is the primary point of contact for customers, providing support, resolving issues, and ensuring customer satisfaction.

Key Responsibilities

Resolve Issues: Troubleshoot problems, provide solutions, and escalate complex issues when necessary.
Provide Product/Service Information: Offer detailed information about products or services, helping customers make informed decisions.
Process Orders and Returns: Handle customer orders, returns, and exchanges efficiently.
Maintain Customer Records: Update customer information, tracking interactions and feedback.
Collaborate with Teams: Work with internal teams, such as sales and technical support, to resolve customer issues.

Pay: ₹15,000.00 per month

Work Location: In person



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