
Customer Support Professional
13 hours ago
Customer Service Representative
About the Role:We are seeking a skilled Customer Service Representative to join our team. This full-time position involves managing customer inquiries, providing support via chat and email, and ensuring exceptional customer satisfaction.
Responsibilities:- Manage customer queries in a timely and professional manner
- Deliver support services via chat and email
- Ensure high levels of customer satisfaction
- Strong expertise in customer service and customer satisfaction
- Skilled in providing online assistance
- Possess excellent communication and interpersonal skills
- Proven ability to work effectively within a team environment
- Strong problem-solving mindset with keen attention to detail
- Prior experience in a similar customer-facing role is an advantage
- Working knowledge of Microsoft Excel (basic to intermediate)
- Flexible to work in rotational shifts
- Comfortable with a 6-day work schedule and rotational weekly offs
This is an office-based position located in Indore.
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