Technical Support Associate

16 hours ago


Madurai, Tamil Nadu, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

We are seeking a skilled professional to fill the role of Technical Support Associate. The ideal candidate will possess a strong foundation in technical troubleshooting and have excellent communication skills.

About the Role

This position is responsible for providing technical assistance to customers via phone calls. The successful candidate will be able to resolve customer issues efficiently, ensuring high levels of customer satisfaction.

Key Responsibilities
  • Provide technical support to customers via phone calls
  • Handle technical queries related to telecom, VoIP, networking, and general communication services
Required Skills and Qualifications
  • Technical Knowledge: Basic to intermediate understanding of networking concepts, computer hardware, and software
  • Communication: Strong listening skills with the ability to understand and resolve customer issues efficiently
  • Problem-Solving: Ability to analyze complex technical issues and provide effective solutions
Benefits and Opportunities

We offer a dynamic work environment and opportunities for growth and development. Our team is passionate about delivering exceptional customer service, and we encourage motivated and detail-oriented individuals to apply.



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