Process Associate Broker Technical Support
5 days ago
This is an exciting chance to work as a Process Associate/Process Developer-Broker Technical Support Specialist.
Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team.
We are looking for a skilled professional who can perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests
Key Responsibilities:
- Perform tasks such as identifying and retrieving relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations
- Calculating adjustments and premiums on policies and other insurance documents
- E nsure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail
- Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information
- Monitor and attend to requests via client service platform that require action in a timely manner
- Help colleagues troubleshoot and resolve basic issues and perform other related duties as required
- Graduate with excellent interpersonal, communication and presentation skills, both verbal and written
- Relevant years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections)
- Demonstrate customer focus, collaboration, accountability, initiative, and innovation
- Proficient in English language- both written (Email writing) and verbal
- A strong attention to detail analytical skills and the ability to multi-task are important
Genpact delivers lasting value for leading enterprises globally through our deep business knowledge, operational excellence, and cutting-edge solutions. We help companies across industries get ahead and stay ahead.
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