Technical Support Specialist
6 days ago
About Mizuho Global Services Pvt Ltd
Mizuho Global Services Pvt Ltd is a subsidiary company of one of Japan's largest banks, Mizuho Bank, Ltd. Established in 2020 as part of its long-term strategy to create a captive global processing center for remotely handling banking and IT-related operations across the globe.
At Mizuho, we are committed to a culture driven by ethical values and support diversity in all its forms for our talent pool. Our development direction is paved by three key pillars: Mutual Respect, Discipline, and Transparency, serving as the baseline for every process and operation at MGS.
What We Offer
- Immense exposure and learning opportunities
- Excellent career growth prospects
- A highly passionate team of leaders and mentors
- The ability to build things from scratch
Job Overview
We are seeking an experienced individual with a computer science or IT background, having 8+ years of work experience and expertise in application support, SQLs, IIS, and SWIFT knowledge. This role requires rotational shifts (24*7) and adherence to ISO 9001:2008, ISO 27001 policies, and procedures.
Key Responsibilities
- Application support profile with knowledge of the banking domain and products
- IBM MQ Support, JBoss, Apache Tomcat, Java knowledge is desirable
- In-depth knowledge in SQL & PL/SQL
- Well-versed in Shell Scripting, Linux, and Windows Platform
- Hands-on in SWIFT, SFMS, NEFT/RTGS, Export, Import
- ITIL Framework knowledge
- Proven experience troubleshooting security issues across various technologies
- Customer-centric career experience and excellent time management skills
- Ability to work within a customer-focused team and excellent communication skills
- Take ownership of customer issues reported and see problems through to resolution
Benefits and Compensation
We offer a competitive salary range of approximately ₹12 lakhs per annum, depending on location and qualifications. Other benefits include:
- Excellent career growth opportunities
- A highly passionate team of leaders and mentors
- The ability to build things from scratch
Location
Navi Mumbai, India
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