Strategic Bids and Proposal Management Leader

3 weeks ago


Gurgaon, Haryana, India Genpact Full time

Genpact is a global professional services firm shaping the future through our 125,000+ people across 30+ countries. We're driven by our purpose – a world that works better for people – and serve leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We're inviting applications for the Assistant Vice President, Bids and Proposal Management Tower Lead. This strategic role in Growth Operations will provide significant exposure and experience in client acquisition and sales processes. You'll partner with global stakeholders across Sales, Solutioning, Pricing, Transitions, Delivery, and other support teams to develop and deliver competitive proposals to Genpact's clients.

This role requires strong people and stakeholder management skills, ensuring high-quality bids to drive industry-leading growth rates for Genpact. You'll lead teams that act as deal partners, driving the deal throughout distinct phases of bid management. This will provide exposure to a variety of deals across industry verticals, helping you form a holistic point of view on market trends, client hot buttons, and innovative solutions. Responsibilities include leading your team to enable specified bookings goals and bid conversion rates, helping increase overall deal team VOC ratings, and proactively identifying potential risks to current processes.

Key Responsibilities

  • Lead your team to enable specified bookings goals and bid conversion rates
  • Help increase overall deal team VOC ratings for your team
  • Proactively identify any potential risk to the current processes and escalate appropriately
  • Create a detailed Project Plan for time, effort, and quality management
  • Embrace transformation and lead your team to adopt/comply with the designed change
  • Continuously innovate to streamline core operating processes, knowledge management, and leveraging technology for speed and quality
  • Orchestrate an end-to-end collaborative engagement with various departments to plan, execute, and deliver on sales pipeline outcomes
  • Drive DNA change by landing the best-in-class bid management process, staffing right people in right roles, continuous capability building
  • Closely engage with senior business stakeholders and deliver on their strategy for the business

Qualifications We Seek

  • Outcome/action-orientation
  • Project/Program Management experience
  • Strong analytical and problem-solving skills and at ease with numbers
  • Ability to work independently and collaborate effectively across functions
  • Ability to work in a multicultural, multi-geography environment
  • Strong teamwork, interpersonal skills, and the ability to work with senior leadership
  • Technsavviness and an eye for automation and innovation

Preferred Qualifications

  • MBA from Tier 1 B-school
  • Sound experience preferably in pre-sales/sales operations/knowledge management
  • Strong MS office skills - Excel, PPT, Word
  • PMP/PRINCE2/APMP Certifications


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