Senior Business Process Management Professional

19 hours ago


Mumbai, Maharashtra, India Tech Mahindra Full time

Tech Mahindra is a leading provider of digital transformation, consulting, and business process outsourcing services.

Job Overview

This role requires a minimum of 1 year of experience in managing and calculating occupancy, shrinkage, attrition, and bottom quartile metrics. Key responsibilities include roster planning, Excel proficiency, productivity, Average Handling Time (AHT), and quality management.

Key Performance Indicators (KPIs)
  • Occupancy and shrinkage rates
  • Average Handling Time (AHT)
  • Productivity and efficiency metrics
  • Quality performance
Requirements and Qualifications

The ideal candidate should have hands-on experience with the mentioned metrics and be comfortable working night shifts. Immediate joiners are preferred.

Salary Information

The estimated annual salary for this position is ₹5,500,000 (INR 5.5 LPA) based on industry standards and location.

Benefits and Perks

Tech Mahindra offers a comprehensive compensation package, including benefits and perks that enhance the overall employee experience.



  • Mumbai, Maharashtra, India Brego Business Full time

    Unlock Your Sales Potential as a Senior Sales Business Development ManagerWe are seeking an experienced and results-driven Senior Sales Business Development Manager to join our dynamic team at Brego Business. In this role, you will be responsible for driving sales growth, building strong relationships with clients, and staying ahead of industry trends.About...


  • Mumbai, Maharashtra, India LOGICLOOP VENTURES LLP Full time

    Job Title: Senior Business Growth ProfessionalLOGICLOOP VENTURES LLP is looking for a talented Senior Business Growth Professional to join our team in Andheri East. This role offers a competitive salary of ₹14,00,000 - ₹22,00,000 per annum, depending on experience. As a Senior Business Growth Professional, you will be responsible for actively seeking out...


  • Mumbai, Maharashtra, India Crisil Limited Full time

    Crisil Limited is seeking a Senior Business Development Professional to lead our project implementation efforts.Salary Range: ₹1,000,000 - ₹1,500,000 per annum.The successful candidate will be responsible for developing and implementing business process re-engineering initiatives, conducting gap analysis, and collaborating with cross-functional...


  • Mumbai, Maharashtra, India Powerweave Software Services Full time

    Job DescriptionWe are seeking a Senior Business Development Professional to join our team at Powerweave Software Services. In this role, you will be responsible for developing account strategies to drive customer retention and growth, identifying and pursuing upsell/cross-sell opportunities within existing accounts, and supporting renewal processes and...


  • Navi Mumbai, Maharashtra, India Compass Business Management Full time

    About Us: Compass Business Management is a leading company in the industry, committed to excellence and customer satisfaction.Job Overview: We are seeking an experienced Sales Engineer to join our team. The successful candidate will be responsible for driving sales growth, building strong relationships with customers, and delivering exceptional results.About...


  • Mumbai, Maharashtra, India Ares Management Corporation Full time

    Job DescriptionAt Ares Management Corporation, we are seeking an experienced Senior Business Operations Analyst to join our team. As a key member of our HR Technology department, you will play a critical role in delivering business solutions that drive efficiency and productivity.Key ResponsibilitiesPartner with cross-functional teams to design, implement,...


  • Mumbai, Maharashtra, India Firstsource Full time

    At Firstsource, a leading provider of customized Business Process Management (BPM) services, we pride ourselves on being trusted custodians and long-term partners to over 100 top brands with a presence in the US, UK, India, and Philippines. Our innovative 'rightshore' delivery model offers comprehensive solutions covering the entire customer lifecycle across...


  • Mumbai, Maharashtra, India StrategicERP Business Automation Solutions Full time

    **Job Summary:**We are seeking a highly skilled Senior Business Development Manager to join our team at StrategicERP Business Automation Solutions. As a key member of our organization, you will be responsible for driving business growth and developing strategic plans to increase revenue.Key Responsibilities:Develop and implement pricing strategies to drive...


  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    OverviewTata Consultancy Services is a leading global IT services company that is recognized for its excellence in delivering innovative business solutions.We are currently seeking a skilled Senior Business Development Professional to join our team. As a key member of our organization, you will play a critical role in driving business growth and...


  • Mumbai, Maharashtra, India British Standards Institution (BSI) Full time

    Job OverviewThe British Standards Institution (BSI) is seeking a highly skilled Senior IT Service Management Professional to join our team. In this role, you will be responsible for managing a portfolio of clients, ensuring the delivery of assessment and related services that meet or exceed client expectations.Key ResponsibilitiesAssess clients and provide...


  • Mumbai, Maharashtra, India Corient business solutions Full time

    Job Overview">We are seeking an experienced Senior Accounting Manager to join our team at Corient Business Solutions. This is a leadership role that will oversee daily accounting operations, including accounts payable, accounts receivable, general ledger, and reconciliations.">About the Role">The successful candidate will have 5+ years of experience in...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Cloud Counselage Pvt Ltd is a forward-thinking organization.We are seeking an experienced Senior Financial Management Professional to join our team in Goregaon - Mumbai, India.The estimated salary for this role is ₹40-70 lakhs per annum.About the RoleThis is a challenging opportunity for a Chartered Accountant with 5-10 years of experience to lead...


  • Mumbai, Maharashtra, India KBros Aristo Pvt Ltd Full time

    About UsKBros Aristo Pvt Ltd is a leading manufacturer and supplier of high-quality products, with operations spanning 14 countries across the globe.We are seeking an experienced Senior Business Development Professional to join our dynamic team. The successful candidate will identify business opportunities by evaluating industry prospects and their...


  • Navi Mumbai, Maharashtra, India SitusAMC Full time

    About SitusAMCSitusAMC is a dynamic and innovative organization that empowers individuals to transform their careers and clients' businesses.Salary and BenefitsWe offer an attractive salary, estimated to be around $80,000 - $110,000 per year, depending on experience and qualifications. Our comprehensive benefits package includes opportunities for career...


  • Mumbai, Maharashtra, India Pidilite Industries Limited Full time

    Senior SAP MM Business Process Consultant OpportunityEstablished manufacturing company Pidilite Industries Limited is seeking a seasoned SAP MM Business Process Consultant with extensive experience in the implementation and management of end-to-end SAP S/4HANA solutions. The ideal candidate will be responsible for driving business process improvements,...

  • Sales Professional

    1 month ago


    Navi Mumbai, Maharashtra, India Compass Business Management Full time

    Sales Engineer PositionCompass Business Management is seeking a skilled Sales Engineer to join our team. The ideal candidate will have a proven track record of sales success, a strong understanding of engineering principles, and excellent communication skills.Key Responsibilities:Identify and pursue sales opportunities with existing and new customers.Develop...


  • Mumbai, Maharashtra, India Acumen Business Catalyst Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Business Expansion Specialist to join our team at Acumen Business Catalyst.As a Senior Business Expansion Specialist, you will be responsible for driving business growth and expansion by identifying new opportunities, building strategic partnerships, and increasing revenue streams. This...


  • Mumbai, Maharashtra, India Vertoz Full time

    At Vertoz, we are seeking a Senior Business Development Professional to join our team. This role offers an estimated salary of $80,000-$100,000 per annum, depending on experience.**Job Description:**We are looking for a highly motivated and experienced Sales and Marketing Specialist to drive business growth in the web hosting industry. The ideal candidate...


  • Mumbai, Maharashtra, India Famy Group Full time

    About the Opportunity:Famy Group is seeking an experienced Senior Manager/ Manager to lead its Internal Audit and Risk Management function. This role will play a critical part in ensuring the organization's compliance with regulatory requirements and identifying potential risks to the business.Key Responsibilities:The successful candidate will be responsible...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Company OverviewCloud Counselage Pvt Ltd is a dynamic organization dedicated to providing critical insights and analysis to support our growth objectives.Job DescriptionWe are seeking a seasoned Senior Business Researcher to lead strategic research initiatives, focusing on market analysis, competitive intelligence, and industry trends. As a key member of our...