Customer Success Strategist

1 day ago


Hyderabad, Telangana, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title: Customer Success Manager

We're seeking a highly skilled professional to lead our customer success initiatives, empowering industries with innovative solutions and support.

Key Responsibilities:

  • Develop new business opportunities for training programs by generating leads and converting them into participants.
  • Meet monthly targets for aspiring students required to run batches for courses.
  • Onboard and guide new clients through our training programs, understanding their unique needs and goals.
  • Proactively engage with clients to monitor progress and address challenges.
  • Collaborate with internal teams to optimize training programs and deliver maximum value.
  • Identify upsell opportunities and work closely with the sales team to grow business with existing clients.
  • Gather and share customer feedback to support continuous improvement.
  • Track and report on key customer success metrics.

Qualifications:

  • Bachelor's degree in Mechanical Engineering (preferred)
  • Minimum 2 years of experience in Customer Relationship Management
  • Skills in training coordination and conference planning
  • Expertise in onboarding and supporting customers


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