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Customer Service Representative
1 month ago
About the Role
">">Our team is seeking a Customer Service Representative to join our Noida, Uttar Pradesh (IN-UP), India (IN) office. As a key member of our customer care collections team, you will play a vital role in ensuring exceptional customer experiences and resolving complex client situations.">">Job Responsibilities
">">• Handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance">• Resolve more complex client situations by applying demonstrated knowledge and skills generally acquired through job experience.
">• Ensure accurate and timely completion of transactions to meet or exceed client SLAs.">">
About NTT DATA Services
">">NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success.">">Benefits
">">We offer a competitive salary range of ₹8,50,000 - ₹12,00,000 per annum, depending on your experience and qualifications. Our benefits package includes opportunities for professional growth, flexible work arrangements, and a comprehensive health insurance plan.">">What We Offer
">">At NTT DATA Services, we value diversity, equity, and inclusion. We are an equal opportunity employer and consider all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.">We are committed to making our hiring process accessible to everyone. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
