Sales Operations Manager

4 weeks ago


Mumbai, Maharashtra, India Dextra Group Full time
Main Responsibilities

The Sales Operations Manager will be responsible for providing sales support and ensuring smooth operations in line with contracts. This includes order management, contract management, and analyzing sales performance data to evaluate the effectiveness of sales strategies and initiatives.

Sales Support
  • Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
  • Collaborate with sales representatives to address customer needs and support sales initiatives.
  • Provide regular insights and recommendations to senior management based on sales performance analysis.
Forecasting
  • Develop and implement demand planning processes to accurately forecast sales volumes and customer demand.
  • Collaborate with sales, marketing, and production teams to ensure alignment of demand forecasts with production schedules and inventory levels.
Team Management
  • Develop training programs for sales support teams to enhance product knowledge and customer service skills.
  • Provide leadership and guidance to the sales operations team, fostering a culture of collaboration, innovation, and continuous improvement.
Performance Analysis and Reporting
  • Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
  • Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
Operation Excellence
  • Implement initiatives to drive operational efficiency and improve customer satisfaction metrics.
  • Ensure adherence to processes, especially with IT systems (ERP/CRM).
Customer Experience Enhancement
  • Initiate and lead initiatives aimed at improving the overall customer experience.
  • Identify customer pain points to propose improvements.

Requirements: Bachelor's in engineering or Master's degree in Business field. 10-15 years of experience in business operations.



  • Mumbai, Maharashtra, India Sales & Profit Full time

    Unlock Your Sales PotentialWe are hiring for multiple sales roles at Sales & Profit, a global technology and automation company. With a focus on the transportation, home deliveries, omni-channel fulfillment, and B2B distribution market, we're growing at an average rate of 150% YoY.About Us:Our Mission: To help clients digitize and optimize order scheduling,...


  • Mumbai, Maharashtra, India Andromeda Sales & Distribution Pvt Ltd. Full time

    The Health Manager will be responsible for leading the telesales team responsible for selling health-related products. This role involves overseeing the daily operations of the telesales unit, developing strategies to meet sales targets, and ensuring exceptional customer service.Key ResponsibilitiesLead, mentor, and motivate the telesales team to achieve and...


  • Mumbai, Maharashtra, India Dextra Group Full time

    Sales Operations Role OverviewThe Sales Operations Manager will be responsible for driving sales performance and customer satisfaction within the Dextra Group. This role will oversee the entire sales lifecycle, from order management to delivery, ensuring seamless operations and customer satisfaction.Main ResponsibilitiesSales Support: Process, track, and...


  • Mumbai, Maharashtra, India Cowrks Full time

    Sales Operations ManagerAt Cowrks, we are seeking a highly skilled Sales Operations Manager to join our team. As a key member of our sales team, you will be responsible for driving revenue growth and ensuring the smooth operation of our sales and F&B functions.Key Responsibilities:Maintain and review annual and monthly budgets for the Training CentreReview...


  • Mumbai, Maharashtra, India Royal Orchid Hotels Full time

    About the Role:The Director of Revenue and Sales at Royal Orchid Hotels will lead sales operations, manage customer service, oversee team management, and drive business development initiatives. This leadership position requires expertise in sales, business development, and sales operations, as well as excellent leadership and communication skills.Key...


  • Mumbai, Maharashtra, India Billionminds Management Services Pvt Ltd Full time

    Company OverviewBillionminds Management Services Pvt Ltd is a leading provider of advanced solutions for end-to-end recruitment, general staffing, executive hiring, and more. With a team of 11-50 employees, we strive to deliver comprehensive staffing solutions to our clients.Job OverviewWe are seeking an experienced Sales Operations Manager to oversee the...


  • Mumbai, Maharashtra, India HireBloc Full time

    HireBloc is seeking a highly skilled Sales Operations Manager to join our team. This role plays a critical part in driving customer engagement, fostering strong customer relationships, and improving sales productivity through effective use of CRM tools and data analysis.About the RoleThe Sales Operations Manager will work closely with the sales and marketing...


  • Mumbai, Maharashtra, India Turel Sales Cororation Full time

    Sales Executive Job DescriptionWe are seeking a highly motivated and results-driven Sales Executive to join our team at Turel Sales Corporation. The ideal candidate will have a proven track record of success in sales and a strong understanding of the garment machinery industry.Main Responsibilities:Drive Sales Growth: Develop and execute sales strategies to...

  • Operations Manager

    3 weeks ago


    Mumbai, Maharashtra, India Cowrks Full time

    Sales and Operations ManagementThe ideal candidate will have a strong background in sales and operations management, with a proven track record of driving revenue growth and improving operational efficiency.Key Responsibilities:Maintain and review annual and monthly budgets for the Training CentreReview budgets against performance with internal...


  • Mumbai, Maharashtra, India P&M HR Solutions Full time

    Key Responsibilities:Manage and oversee the operations of the BPO sales department to ensure efficiency and productivity.Key Performance Indicators (KPIs):Meet or exceed sales targets and revenue goals.Develop and implement effective strategies to drive performance improvement.Lead and mentor a team of sales executives to enhance their performance.Monitor...


  • Mumbai, Maharashtra, India HireBloc Full time

    Job SummaryHireBloc is seeking a highly skilled Sales Operations Manager to join our team. The ideal candidate will have a strong background in CRM system administration and a proven track record of driving sales growth through effective data analysis and process improvement.Key ResponsibilitiesManage and maintain our CRM system to ensure data accuracy and...


  • Mumbai, Maharashtra, India Avana Medical Devices Pvt ltd Full time

    Job Title: Business ManagerAbout the Role:We are seeking a highly skilled and accomplished Business Manager to lead our sales operations within the designated territory. The ideal candidate will have a proven track record of driving revenue growth, managing sales teams, and achieving business goals. The Business Manager will play a pivotal role in...


  • Mumbai, Maharashtra, India Rawalwasia Groups Full time

    Job Title: Sr. Sales ExecutiveJob Summary:The Sr. Sales Executive in the Corporate Sales Department is responsible for managing sales operations, fostering client relationships, and developing strategic plans to achieve sales targets. This role involves overseeing corporate sales activities, generating new business, and maintaining relationships at the plant...


  • Mumbai, Maharashtra, India Vontier Full time

    About the RoleWe are seeking a highly skilled Sales Operations Manager to join our team at Vontier, a global industrial technology company focused on smarter transportation and mobility. This is an exciting opportunity to work with our sales team and contribute to the growth of our business.


  • Navi Mumbai, Maharashtra, India BASF India Limited Full time

    Sales Operations ManagerAt BASF India Limited, we are seeking a highly skilled Sales Operations Manager to join our team. In this role, you will be responsible for driving the business of assigned customers/territories, aiming to meet or exceed business targets for respective customers. You will implement the respective SBU strategy in the country, identify...


  • Mumbai, Maharashtra, India Hyatt Corporation Full time

    Sales and Marketing RoleMaximize sales and revenue through effective sales and marketing strategies, working closely with Rooms, Food and Beverage and other revenue-generating departments.Key ResponsibilitiesAssist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards.Meet employee, guest and...


  • Mumbai, Maharashtra, India Retail Jeweller India Full time

    About Us: At Retail Jeweller India, we are the heartbeat of India's jewellery and gemstone industry. Since 2004, we have been setting the gold standard for industry insights and trends. Our influential publications and high-profile events, including the Retail Jeweller India Awards and the Retail Jeweller India Forum, continue to shape the future of...


  • Mumbai, Maharashtra, India Retail Jeweller India Full time

    About Us: At Retail Jeweller India, we are a leading industry publication that has been setting the gold standard for industry insights and trends since 2004. Our influential publications and high-profile events, including the Retail Jeweller India Awards and the Retail Jeweller India Forum, continue to shape the future of jewellery retail across India and...


  • Navi Mumbai, Maharashtra, India Dananda Talent Full time

    We are seeking a Sales Operations Manager to support our sales team in achieving our annual sales goals. The ideal candidate will have a strong understanding of the sales process and be able to analyze sales data to make informed decisions.Key ResponsibilitiesDevelop and implement sales strategies to drive revenue growth.Train and mentor sales staff to...


  • Mumbai, Maharashtra, India Dextra Group Full time

    Main Responsibilities:As a key member of the Dextra Group team, the DGM Sales Administration Lead will be responsible for ensuring the smooth operation of sales processes. This includes managing sales support, forecasting, and team management. The ideal candidate will have a strong background in business operations and a proven track record of driving sales...