Client Service Director
5 days ago
At BNY, we're a leading global financial services company at the center of the world's financial system. With nearly 20% of the world's investible assets under our management, our team empowers you to grow and succeed.
We continue to innovate and create an inclusive workplace, making us a top home for innovators. Our unique ideas and talents help make money work for the world.
This role is part of our Asset Servicing, Client Experience team in Pune. As a hybrid position, you'll be responsible for ensuring smooth service delivery for our global clients.
Key responsibilities include:
- Monitoring client accounts and governance with Relationship Managers
- Managing fee pricing reviews in collaboration with internal stakeholders
- Engaging with clients and internal stakeholders to identify revenue opportunities
- Serving as the point of contact for client invoice-related matters
- Supporting process improvements and automation initiatives
- Collaborating on new service or product enhancements
To succeed in this role, you'll need:
- A bachelor's degree or higher
- 8-10 years of experience in investment banking
- Proficiency in MS Office tools (Excel, PowerPoint, Power BI)
- Experience interacting with global clients
- A proactive attitude and ability to meet deadlines
We offer competitive compensation and benefits that reflect our pay-for-performance philosophy. You'll also have access to flexible resources and tools to support your personal growth and well-being.
BNY is an Equal Employment Opportunity/Affirmative Action Employer, committed to diversity and inclusion.
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