Client Service Director

5 days ago


Pune, Maharashtra, India BNY Full time

At BNY, we're a leading global financial services company at the center of the world's financial system. With nearly 20% of the world's investible assets under our management, our team empowers you to grow and succeed.

We continue to innovate and create an inclusive workplace, making us a top home for innovators. Our unique ideas and talents help make money work for the world.

This role is part of our Asset Servicing, Client Experience team in Pune. As a hybrid position, you'll be responsible for ensuring smooth service delivery for our global clients.

Key responsibilities include:

  • Monitoring client accounts and governance with Relationship Managers
  • Managing fee pricing reviews in collaboration with internal stakeholders
  • Engaging with clients and internal stakeholders to identify revenue opportunities
  • Serving as the point of contact for client invoice-related matters
  • Supporting process improvements and automation initiatives
  • Collaborating on new service or product enhancements

To succeed in this role, you'll need:

  • A bachelor's degree or higher
  • 8-10 years of experience in investment banking
  • Proficiency in MS Office tools (Excel, PowerPoint, Power BI)
  • Experience interacting with global clients
  • A proactive attitude and ability to meet deadlines

We offer competitive compensation and benefits that reflect our pay-for-performance philosophy. You'll also have access to flexible resources and tools to support your personal growth and well-being.

BNY is an Equal Employment Opportunity/Affirmative Action Employer, committed to diversity and inclusion.



  • Pune, Maharashtra, India BNY Full time

    About UsBNY, a leading global financial services company, is at the center of the world's financial system. Our 50,000+ employees bring their perspective to create solutions that benefit businesses, communities, and people worldwide.We continue to be an industry leader, awarded for innovating and creating inclusive workplaces. Through unique ideas and...


  • Pune, Maharashtra, India BNY Full time

    At BNY, we empower our employees to grow and succeed.We're a leading global financial services company at the center of the world's financial system, touching nearly 20% of the world's investible assets. Our diverse team of over 50,000+ employees collaborate globally to create innovative solutions for our clients that benefit businesses, communities, and...


  • Pune, Maharashtra, India BNY Full time

    About BNYBNY is a leading global financial services company, empowering employees to grow and succeed. With a presence in nearly 20% of the world's investible assets, our 50,000+ team members bring their unique perspectives to create solutions that benefit businesses, communities, and individuals worldwide.We're proud to be a leader in innovation and...


  • Pune, Maharashtra, India BNY Full time

    Job SummaryWe are seeking a seasoned professional to join our Asset Servicing, Client Experience team as a Director of Global Client Management. This role is located in Pune, Mahrashtra - HYBRID.About the RoleIn this position, you will be responsible for monitoring smooth service delivery for our global clients, supporting Relationship Managers on client...


  • Pune, Maharashtra, India BNY Full time

    About the Role:BNY is seeking a strategic professional to serve as a Vice President of Client Service. This role will be responsible for overseeing the delivery of high-quality client service, ensuring seamless interactions with global clients, and fostering a culture of excellence within the Asset Servicing, Client Experience team.Key...


  • Pune, Maharashtra, India Jobs for Humanity Full time

    About the RoleWe are seeking a seasoned leader to join our team as a Director of Client Services and Delivery for Treasury & Payments. As a key member of our leadership team, you will be responsible for driving the strategy of client-centricity and the relentless pursuit of client excellence across the team.Key ResponsibilitiesLead a team of ~100 people and...


  • Pune, Maharashtra, India BNY Full time

    About UsAt BNY, we're a leading global financial services company, empowering our employees to grow and succeed. With a presence in nearly 20% of the world's investible assets, we bring together diverse perspectives to create innovative solutions for our clients.We continue to be a leader in the industry, recognized for our inclusive workplace and commitment...


  • Pune, Maharashtra, India BNY Full time

    Client Service OverviewWe are seeking a seasoned professional to lead our Client Service team. As a key member of our Asset Servicing, Client Experience team, you will be responsible for ensuring smooth service delivery for our global clients.Key ResponsibilitiesMonitor client service delivery and identify opportunities for improvement.Support Relationship...


  • Pune, Maharashtra, India ITC WORLDWIDE Full time

    At ITC WORLDWIDE, we're seeking a seasoned IT Services Marketing Director to spearhead our digital marketing efforts in the United States & EU.The ideal candidate will define and execute a comprehensive marketing strategy to drive lead generation and sales growth across our core service lines: Finance Transformation & Outsourcing, IT Managed Services, and...


  • Pune, Maharashtra, India Tata Motors Full time

    Job SummaryAs a Customer Service Director at Tata Motors, you will be responsible for resolving customer issues and driving revenue through the service network. The ideal candidate will have a strong analytical mindset, excellent interpersonal skills, and the ability to lead teams.Key ResponsibilitiesResolve customer complaints and issues in a timely and...


  • Pune, Maharashtra, India The Edge Partnership Full time

    Job Overview:The Edge Partnership is seeking an accomplished Strategic Sourcing Director to lead our professional services sourcing and category strategy.


  • Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    The Bank of New York Mellon Corporation is a leading global financial services company. As a key player in the industry, we are "determined to be the best" in everything we do. We are committed to delivering exceptional results for our clients, while fostering a culture of inclusion and excellence.This position is a great opportunity to join our talented...


  • Pune, Maharashtra, India Square One Full time

    Job Title: Client Servicing ManagerJob Summary:As a Client Servicing Manager at Square One, you will work as a vital link between our agency and its clients. Your primary responsibility will be the coordination of advertising campaigns, ensuring effective communication with all stakeholders involved. Your role may also be referred to as an Account...


  • Pune, Maharashtra, India BNY Full time

    We're seeking a skilled professional to join our Asset Servicing, Client Experience team as a Senior Associate, Client Service. In this role, you'll be responsible for monitoring smooth service delivery for our global clients, supporting Relationship Managers on client account setup and governance, and actively engaging with clients and internal stakeholders...


  • Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Associate, Client Service Representative IWe're seeking a highly skilled Client Service Representative to join our Corporate Trust team. As a Client Service Representative, you will be responsible for providing exceptional customer service to clients, resolving issues, and ensuring timely and accurate delivery of services.Key Responsibilities:Provide expert...


  • Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Unlock Your PotentialBNY Mellon is seeking a highly skilled and motivated Associate, Client Service II to join our Liquidity and Margin Services team. As a key member of our team, you will be responsible for providing exceptional client service, ensuring client satisfaction, and driving business growth.Key Responsibilities:Provide day-to-day support to...


  • Pune, Maharashtra, India Citadel Propcon Private Limited Full time

    Job Title: Business Development DirectorOverview:Citadel Propcon Private Limited is seeking a Business Development Director to drive growth by identifying new business opportunities, building strong client relationships, and promoting the company's real estate services.Key Responsibilities:Identify and pursue new business opportunities in the real estate...


  • Pune, Maharashtra, India BNY Full time

    Role OverviewWe are seeking a highly skilled and experienced professional to join our Asset Servicing, Client Experience team as a Senior Associate, Client Service. This role is located in Pune and will be a key member of our global client service team.Key ResponsibilitiesMonitor and ensure smooth service delivery for our global clientsSupport Relationship...


  • Pune, Maharashtra, India BNY Full time

    About the Role:We're seeking an experienced professional to join our team as a Client Services Associate. In this role, you'll provide high-quality client service and support to internal and external clients, including phone interaction, problem resolution, and transaction processing.Key Responsibilities:Apply expertise and judgment in providing quality...


  • Pune, Maharashtra, India BNY Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Client Service Representative to join our Corporate Trust business team in Pune. As a key member of our team, you will be responsible for providing exceptional client service and support in a fast-paced environment.Key Responsibilities:Provide routine and non-routine client service and...