Client Services Associate

3 weeks ago


Pune, Maharashtra, India BNY Full time

About the Role:

We're seeking an experienced professional to join our team as a Client Services Associate. In this role, you'll provide high-quality client service and support to internal and external clients, including phone interaction, problem resolution, and transaction processing.

Key Responsibilities:

  • Apply expertise and judgment in providing quality client service and support, including phone interaction and problem resolution.
  • Perform complex operational tasks, including reconciliations, cash breaks, and position differences.
  • Maintain correspondent accounts in accordance with applicable regulations and policies.
  • Identify, investigate, and resolve problems in client accounts or company records.

Requirements:

  • Bachelor's degree preferred.
  • 3-5 years of total work experience preferred.
  • Experience in brokerage processing preferred.

About BNY:

BNY is a leading global financial services company that empowers employees to grow and succeed. We're committed to creating an inclusive workplace and fostering a culture of excellence.

Awards and Recognition:

  • America's Most Innovative Companies, Fortune, 2024
  • World's Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024


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