Client Services Associate
3 weeks ago
About the Role:
We're seeking an experienced professional to join our team as a Client Services Associate. In this role, you'll provide high-quality client service and support to internal and external clients, including phone interaction, problem resolution, and transaction processing.
Key Responsibilities:
- Apply expertise and judgment in providing quality client service and support, including phone interaction and problem resolution.
- Perform complex operational tasks, including reconciliations, cash breaks, and position differences.
- Maintain correspondent accounts in accordance with applicable regulations and policies.
- Identify, investigate, and resolve problems in client accounts or company records.
Requirements:
- Bachelor's degree preferred.
- 3-5 years of total work experience preferred.
- Experience in brokerage processing preferred.
About BNY:
BNY is a leading global financial services company that empowers employees to grow and succeed. We're committed to creating an inclusive workplace and fostering a culture of excellence.
Awards and Recognition:
- America's Most Innovative Companies, Fortune, 2024
- World's Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
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