Senior Client Success Manager
2 weeks ago
At Verifitech Services - India, we are seeking a highly skilled and experienced Senior Client Success Manager to join our team. This leadership role will be responsible for managing and nurturing our client relationships to ensure their overall satisfaction and success.
Key Responsibilities:
- Build and maintain strong relationships with key clients, understanding their business needs and objectives
- Manage the onboarding process for new clients, ensuring a smooth transition and successful implementation of our services
- Proactively work with clients to identify opportunities for upselling and cross-selling
- Serve as the main point of contact for clients, addressing any inquiries or concerns in a timely manner
- Track and analyze key metrics to measure client satisfaction and identify areas for improvement
Requirements:
- Bachelor's degree in Business Administration or related field
- 1-3 years of experience in a client-facing role, preferably in the software or technology industry
- Proven track record of successfully managing and growing client relationships
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients
- Strong problem-solving and decision-making abilities
We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation package
As a Senior Client Success Manager at Verifitech Services - India, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional client experiences. If you are a motivated and results-driven individual with a proven track record of success in client-facing roles, we encourage you to apply for this exciting opportunity.
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