Service Territory Manager
23 hours ago
We are seeking a highly skilled Service Territory Manager to join our team at Maruti Suzuki.
This is an exciting opportunity for a results-driven professional to drive business growth and lead technical initiatives in the territory.
The ideal candidate will have a strong background in mechanical, automobile, electronics & electrical engineering with 2-7 years of experience in sales or service management.
The estimated salary for this role is ₹12-25 lakhs per annum based on industry standards and location.
Key Responsibilities- Business Growth Aspects:
Support workshops in improving business parameters like Periodic Maintenance, Load growth etc.
Assist dealerships in reducing inefficiencies like TAT and increasing service/sales ratio.
Analyze workshop data and trend monitor for customer retention and implement new service strategies in the territory. - Technical Aspects:
Handle critical customer complaints and technical issues of the territory
Manage technical campaigns and recalls
Escalate product feedback at Head office
Improve customer experience by implementation of SAS in workshops
Assist dealerships in reducing system and process related inefficiencies
- B.E/ B. Tech with specialization in (Mechanical, Automobile, Electronics& Electrical)
- 2-7 years of experience in sales or service management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
As a Service Territory Manager at Maruti Suzuki, you can expect a competitive salary package, opportunities for career growth, and a chance to work with a leading automotive company.
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