Global Customer Experience Specialist

1 week ago


Imphal Agartala Aizawl, India beBeeCustomerSupport Full time ₹ 5,50,000 - ₹ 8,50,000
Job Overview

As a Customer Service Professional, you will be responsible for providing timely and effective support to international customers via live chat.

This role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. You will need to respond to questions, troubleshoot problems, document customer interactions, and escalate complex issues to internal teams when necessary.

Main Responsibilities:
  • Address customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate information and comprehensive support about company products or services.
  • Escalate complex issues to internal teams and follow up to ensure resolution.

This position requires strong problem-solving skills, patience, and the ability to handle various customer situations professionally.

Key Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Excellent problem-solving skills.


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