
Customer Service Specialist
2 weeks ago
Role Description
This is a full-time, on-site role for a Customer Service Specialist, located in Agartala airport. The Customer Service Specialist will handle various customer interactions, ensure customer satisfaction, and maintain a positive passenger and VIP experience. Daily tasks include responding to customer inquiries, managing phone communications with proper etiquette, resolving customer issues, and providing exceptional support to clients, tea office arrangement , vip haddling , pass customer work etc .
Qualifications
Must be Hotel management degree holder and 2 year experience .
- Customer Service, Customer Support, and Customer Satisfaction skills
- Proficiency in computor Etiquette and managing customer interactions
- Experience in enhancing Customer Experience and handling feedback
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Prior experience in a similar role is a plus
- Bachelor's degree in hotel management .
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