Customer Service Specialist

2 weeks ago

Agartala, Tripura, India VARSED DETECTIVES AND SECURITIES PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Role Description

This is a full-time, on-site role for a Customer Service Specialist, located in Agartala airport. The Customer Service Specialist will handle various customer interactions, ensure customer satisfaction, and maintain a positive passenger and VIP experience. Daily tasks include responding to customer inquiries, managing phone communications with proper etiquette, resolving customer issues, and providing exceptional support to clients, tea office arrangement , vip haddling , pass customer work etc .

Qualifications

Must be Hotel management degree holder and 2 year experience .

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Proficiency in computor Etiquette and managing customer interactions
  • Experience in enhancing Customer Experience and handling feedback
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Prior experience in a similar role is a plus
  • Bachelor's degree in hotel management .

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