Jio Customer Associate

3 days ago

Agartala, Tripura, India Reliance Jio Infocomm Limited Full time ₹ 1,50,000 - ₹ 2,50,000 per year
Job Description

  • Posted Date: 07 Sep 2021

  • Function/Business Area: Freelancer

  • Location: Agartala

  • Job Responsibilities:

    1. Acquire new customers
    2. Call Jio Customers and explain them about Jio`s Recharges
    3. Assist the customers in completing Jio Recharge
    4. Sell new Jio connections to prospective customers
    5. Resolve customer queries within agreed timelines
    6. Ensure a delightful customer experience
    7. Respond to all customers in appropriate tone and language
    8. Capture customer details and data relevant to the call or service
    9. Learn about Jio`s plans, products and services to add value to the offering

  • Education Requirement: 10th / 10 2 (Preferred)

  • Experience Requirement: Fresher

  • Skills & Competencies:

    1. Basic knowledge of reading and writing
    2. Smartphone usage
    3. Speak local language
    4. Sales and customer handling skills
    5. Ability to learn
    6. Goal and result oriented

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