
Customer Relationship Support Specialist
1 week ago
Job Description:
We are seeking a highly skilled Customer Care Executive to join our team. The successful candidate will provide timely and effective assistance to customers, addressing their inquiries and resolving issues in a professional manner.
Key Responsibilities:
- Respond to customer inquiries via live chat or phone call.
- Resolve customer complaints and concerns in a fair and efficient manner.
- Document customer interactions and update records accordingly.
- Work collaboratively with internal teams to escalate complex issues and ensure resolution.
Requirements:
- 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving skills and patient attitude.
- Familiarity with company's products or services is an asset.
What We Offer:
- A dynamic and supportive work environment.
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