Customer Service Associate
1 week ago
About the Role
The Seller Support Associate plays a vital role in ensuring the success of our business partners on the Amazon platform. As the primary interface between Amazon and our partners, this role requires a strong focus on customer satisfaction and operational efficiency.
Key Responsibilities
- Provide timely and accurate operational support to Merchants selling on the Amazon platform.
- Address chronic system issues and provide process improvements.
- Develop internal documentation and contribute to a team environment.
- Adhere to service level agreements for phone and/or email cases.
Requirements
- Fluent in speaking English.
- Comfortable communicating in Hindi.
- Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Working at ADCI - Uttar Pradesh
We are open to hiring candidates to work out of our Virtual Location in UP. Our team is dedicated to providing exceptional support to our business partners, and we are looking for individuals who share our passion for customer satisfaction and operational excellence.
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