Senior Customer Relationship Manager

2 days ago

Gurgaon, Haryana, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000

Customer Service Excellence: A Key to Success

Job Overview:

We are seeking a highly skilled and experienced Customer Care professional to join our team. The ideal candidate will have 5-8 years of experience in providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring overall customer satisfaction.

Key Responsibilities:
  • Customer Support: Provide outstanding customer service by addressing inquiries, resolving complaints, and assisting with product-related issues through various communication channels.
  • Issue Resolution: Investigate customer problems or concerns and provide solutions in a timely and efficient manner while maintaining a positive customer experience.
  • Product Knowledge: Maintain a strong understanding of products and services to effectively assist customers and resolve issues.
  • Documentation: Accurately document customer interactions, transactions, and feedback to ensure clear communication and follow-up.
  • CUSTOMER RELATIONSHIP MANAGEMENT: Build and maintain strong relationships with customers by offering personalized service and follow-up as needed.

Required Skills:

  • Experience: 5-8 years of experience in customer care, customer support, or related roles.
  • Communication Skills: Excellent verbal and written communication skills, ability to interact effectively with customers and team members.
  • Problem-Solving: Strong analytical and problem-solving skills with a customer-first mindset.
  • Customer-Centric Attitude: Passionate about delivering a positive customer experience and going the extra mile to resolve issues.

  • Customer Relationship Manager

    7 days ago

    Gurgaon, Haryana, India Talent Worx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Gurugram, Ahmedabad, ChennaiA leading financial services company is on the lookout for a dedicated and effective Customer Relationship Manager (CRM) to join their team. The CRM will be responsible for managing and nurturing long-term relationships with our clients. You will work closely with clients to understand their needs, address inquiries, and...

  • Deputy Manager – IT/IS

    8 hours ago

    Gurgaon, Haryana, India Senior Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company DescriptionSenior is a UK based MNC and has operations in 12 countries and has 26 operating businesses worldwide serving number of markets. Senior's experienced manpower support, effective use of raw material as well as high technology enable it to deliver optimized components within a short development time and at most competitive prices.Senior...

  • Customer Relationship Manager

    6 hours ago

    Gurgaon, Haryana, India eTalenthire Full time ₹ 30,61,942 - ₹ 61,23,884 per year

    Job Title: Customer Relationship Manager (Female)Location: GurgaonExperience: Minimum 2+ yearsGender Preference: Female candidates onlyLanguage Requirement: Fluent in English (spoken & written)Job Description:We are looking for a Customer Relationship Manager (Female) with excellent communication skills and a strong ability to build and maintain...

  • Customer Relationship manager

    10 hours ago

    Gurgaon, Haryana, India J's Associates LLC Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    A Customer Relationship Manager (CRM) is responsible for building and maintaining strong, profitable customer relationships. They manage client interactions, resolve issues, and implement strategies to improve customer satisfaction and loyalty. They also identify opportunities to upsell and cross-sell products or services, and ensure customers are aware of...

  • Senior Customer Relationship Manager

    9 hours ago

    Gurgaon, Haryana, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 25,00,000

    Job OverviewWe are seeking a seasoned CRM professional to lead our customer relationship management initiatives. This role is responsible for developing and executing strategies to enhance customer loyalty, drive sales growth, and improve overall business outcomes.Key Responsibilities:Design and implement customer-centric campaigns to foster strong...

  • Senior Customer Relationship Manager

    18 hours ago

    Gurgaon, Haryana, India beBeeCustomerRelationships Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Description:As a seasoned professional in the field of customer relations, you will play a vital role in driving revenue growth and ensuring timely payments from clients. This is an excellent opportunity to showcase your skills in building strong relationships with customers, identifying and resolving payment issues, and providing exceptional service.The...

  • Customer Relationship Manager

    6 hours ago

    Gurgaon, Haryana, India ALIQAN Technologies Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Greetings from ALIQAN TechnologiesWe are hiring a Customer Relationship Manager (CRM) for the Gurgaon location.Job Title: Customer Relationship Manager (CRM)Location:  GurgaonJob Mode: OnsiteJob Type: PermanentExperience Required: 2-3 YearsNotice Period Preferred: Immediate JoinersKey Responsibilities:Manage guest relationships at the center to...

  • Customer Relationship Management Manager

    3 days ago

    Gurgaon, Haryana, India DamGoodFish Full time

    Job DescriptionCompany DescriptionWelcome to Dam Good Fish, where innovation meets freshness. As pioneers in the industry, weve introduced the revolutionary concept of &aposdam to table&apos to India, ensuring that every bite of our seafood is exceptional. We are committed to providing the finest selection of fish straight from the dam to your table....

  • Customer Relationship Manager Position

    5 days ago

    Gurgaon, Haryana, India beBeeCustomerRelationship Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Relationship Manager PositionAre you passionate about building strong relationships with customers?This role is perfect for you.Job Description:As a Customer Relationship Manager, you will be responsible for establishing and maintaining positive relationships with existing and potential customers. You will work closely with our sales team...

  • Customer Relationship Management Executive

    7 hours ago

    Gurgaon, Haryana, India Awear Beauty Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    About UsAwear Beauty is a modern skincare brand blending biotech innovation with clean, conscious formulations made for Indian skin. We are looking for a CRM Executive who will be the voice of the brand to our customers, building relationships, gathering insights, and driving repeat sales.Role OverviewAs a CRM Executive, you will engage directly with...